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Direction of prescriptions

The term ‘direction of prescriptions’ is used to describe the exercise of undue influence by a medical practice over the choice of where a patient takes or sends their prescription to be dispensed. It can also be used to describe [...]

Published on: 19th July 2013 | Updated on: 16th May 2024

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Directory of Regulatory Topics

This page is in development Recently Added Amendments to pharmacy regulations to introduce OPD +/- 10% dispensing Gonadotrophin Releasing Hormone (GnRH) Prescription Regulations CPAF (Community Pharmacy Assurance Framework) Delays with market entry applications Codeine Linctus reclassification from P to POM [...]

Published on: 8th May 2024 | Updated on: 19th November 2024

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Patient Facing Services (PFS)

Online patient facing services (PFS), sometimes referred to as ‘GP online services’ or ‘online services’ allow patients to increasingly use the internet. It is expected that PFS will complement the existing methods of  NHS account options, and GP practice options for [...]

Published on: 2nd November 2015 | Updated on: 30th January 2024

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Reporting IT issues

This webpage for pharmacy teams and LPCs explains the correct way to use IT escalation routes. See also Community Pharmacy England’s Reporting NHS IT/CPCF IT/EPS one-page factsheet.   Return to the Pharmacy IT hub; IT contingencies; Suppliers or IT a-z [...]

Published on: 10th September 2014 | Updated on: 16th February 2024

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Nomination of patients (EPS)

Nomination is a process that was introduced in Release 2 of EPS. It gives patients the option to choose, or ‘nominate’, a preferred dispensing contractor(s) to which their prescriptions can be sent electronically using EPS. See also: Nomination Core Principles [...]

Published on: 16th July 2013 | Updated on: 8th August 2024

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Original Pack Dispensing

Following a public consultation, Original Pack Dispensing (OPD) rules have been introduced in England to give pharmacists the flexibility to dispense up to 10% more or less of an eligible product, compared with the quantity prescribed, if it means the product can [...]

Published on: 8th January 2025 | Updated on: 13th January 2025

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Medicine Shortages

Further Resources A guide to managing medicines supply and shortages (DHSC and NHSE) Medicine Shortages: A briefing for ICSs, GPs and other NHS prescribers Price concessions Information on medicines supply for patients Department of Health and Social Care and ABPI Guidance [...]

Published on: 27th November 2024 | Updated on: 6th December 2024

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Amendments to pharmacy regulations to introduce OPD +/- 10% dispensing

New Original Pack Dispensing (OPD) rules, central procurement of certain vaccinations for community pharmacies, and changes to the market entry application process are being introduced in The National Health Service (Pharmaceutical and Local Pharmaceutical Services) (Amendment) (No. 2) Regulations 2024. [...]

Published on: 6th September 2024 | Updated on: 6th September 2024

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Changing Core Opening Hours

Pharmacy owners who want to change their core contractual hours (core opening hours) must apply to the ICB. Pharmacy owners have no right to change core opening hours, but must apply for any changes. This is not a notification procedure. [...]

Published on: 6th June 2024 | Updated on: 6th June 2024

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Pharmacy First service – FAQs

This page contains the answers to Frequently Asked Questions (FAQs) on the Pharmacy First service. Return to the main Pharmacy First webpage Click on a heading below for more information

Published on: 5th January 2024 | Updated on: 30th December 2024

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Pharmacy Contraception Service (PCS) – FAQs

This page contains the answers to Frequently Asked Questions (FAQs) posed by pharmacy owners and LPCs on the Pharmacy Contraception Service (PCS). Click on a heading below for more information Return to the PCS hub page  

Published on: 22nd November 2023 | Updated on: 16th January 2025

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Original Pack Dispensing

Original Pack Dispensing Regulations were introduced which require pharmacists to dispense all licensed medicines containing valproate in the manufacturer’s original full pack and to allow pharmacists to use Original Pack Dispensing (+/-10% OPD) rules for private prescription dispensing in The [...]

Published on: 17th November 2023 | Updated on: 9th January 2025

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Our Vision and Strategy

Pharmacies of Tomorrow Community Pharmacy England commissioned leading health think tanks Nuffield Trust and The King’s Fund to develop a vision for community pharmacy. The resulting independent report follows almost a year’s worth of research and consultation with the sector [...]

Published on: 19th September 2023 | Updated on: 3rd December 2024

Latest News

July Price Concessions Update

Following several weeks of discussion during which Community Pharmacy England made strong representations and put weekly evidence from pharmacy owners to the Department of Health and Social Care (DHSC), late on Monday (July 31st) DHSC announced its final price concessions [...]

Published on: 1st August 2023 | Updated on: 17th October 2023

Latest News

Pharmacy Supervision Group makes recommendations for legislative and regulatory changes

Today, the Pharmacy Supervision Practice Group has published a report that makes recommendations to reframe legislation, regulation and professional standards and guidance around the future of supervision in community pharmacy. The group includes organisations from across the community pharmacy sector, [...]

Published on: 1st August 2023 | Updated on: 1st August 2023