Alliance Healthcare planned maintenance

Alliance Healthcare UK has informed us of planned maintenance over the August Bank Holiday period, advising that pharmacies consider their stock needs in advance.

Alliance has identified the bank holiday weekend (Friday 25th August to Tuesday 29th August) as the optimal time to carry out this essential maintenance and is working to minimise the impact on their customers. However, it does mean few or no deliveries will be made during this period, and the cut-off time for placing orders will be revised to 5.30pm on Friday 25th August.

In the event of an emergency (i.e. urgent CD lines being required), pharmacy teams can call Alliance Healthcare customer service on 0330 100 0448 for support.

The table below shows details of the planned delivery schedule during the August Bank Holiday period:

Date Working Cut-off Delivery
Friday 25th August Open Early at 5:30pm Standard AM and PM deliveries. Standard cut-off for medical deliveries.
Saturday 26th August Open N/A AM deliveries of orders placed up to 5:30pm on Friday 25th August. Emergency call-out service only.
Sunday 27th August Closed N/A No deliveries. Emergency call-out service only.
Monday 28th August Closed N/A Some deliveries of third-party parcels. Emergency call-out service only.
Tuesday 29th August Open Standard AM delivery of orders placed up to normal cut-off on Sunday 27th August. Standard PM delivery.

Further information can be found on the Alliance Healthcare website.