DMS: Have you claimed for completed activity?
Following the announcement of a new streamlined process for making claims for the Discharge Medicines Service (DMS), pharmacy owners are reminded of the actions they need to take ahead of this coming into effect on 6th July 2025.
| Claims | Action |
| Claims up to and including 30th June 2025 |
All DMS activity up until 30th June 2025 and within the three month claim period, that has been completed should be claimed and submitted using the NHSBSA’s existing DMS journey via the MYS portal. The current journey will be retired at 11.59pm on 5th July 2025. Any DMS data of activity started on or before 30th June 2025 but not completed should be entered into the new shortened MYS journey from 6th July 2025. |
| Claims from 1st July 2025 | Pharmacy owners should use the new shortened MYS journey to claim for any activity for the service that will be completed from 1st July 2025. The new MYS journey will be available from 6th July 2025. |
FAQs
Q. I have completed one or two stages of the DMS activity but will not complete the final stage until after 1st July 2025; how should I claim?
Wait until you have completed all the stages you are able to and then enter the required data and submit using the new shortened MYS journey from 6th July 2025.
Q. Do I need to complete all three stages before I submit a claim?
You can submit a claim either for a fully completed DMS provision (i.e. all three stages provided) or for part completion, where only some of the stages have been completed.
However, a claim for part completion may only be made where one of the reasons set out below applies:
- The patient uncontactable or withdraws consent following completion of Stage 1;
- The patient moves community pharmacy after stage 1 of the service has been provided; or
- A temporary community pharmacy closures mean the complete service cannot be provided/the service activity will not be completed by 30th June 2025. All the service data should be entered on the new journey once completed from 6th July 2025 onwards.
Q. Will I still have a three-month claim period?
Yes, the three-month claim period as outlined in the Drug Tariff still applies.
Q. Will there be any Post-Payment Verification (PPV) on DMS claims?
Details are still to be finalised, but it is expected that there will be a PPV exercise on DMS claims submitted via either system. Pharmacy owners will need to retain evidence to demonstrate compliance with the service specification for three years and have this available at the pharmacy should they be selected for a PPV review.
