Have you completed the mandatory workforce survey yet?


Community pharmacy contractors are reminded of the mandatory requirement to complete the 2022 Community Pharmacy Workforce Survey, managed by Health Education England (HEE), by 30th November 2022.

Completion of the survey is a mandatory requirement for all contractors.

The NHS Business Services Authority sent an email to contractors on 6th October 2022 containing a link to the survey.

In some cases, e.g. Company Chemists’ Association member companies and other larger multiple pharmacy groups, head offices will complete the survey centrally. If you are not sure whether the survey will be completed centrally, please ask your head office for guidance.

Background to the survey

Workforce challenges are currently adversely impacting most sectors of the UK economy, but they are being particularly acutely felt within community pharmacy, with serious consequences for pharmacy contractors.

PSNC and the other national pharmacy bodies have called for improved workforce planning to be undertaken by the Government and NHS, but for this to happen, high quality workforce data for community pharmacy needs to be available. That is the reason that completion of the workforce survey is so important for the community pharmacy sector.

The completion of the survey is a mandatory requirement, but alongside this, PSNC negotiated the removal of the requirement for contractors to undertake an annual survey of patient satisfaction.

Read more about the survey

Support the call for more funding by recording information about the informal advice you provide to patients over just one day.

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