2026/27 Community Pharmacy Assurance Framework (CPAF) screening questionnaire
Pharmacy owners should soon receive confirmation from NHSBSA that the 2026/27 CPAF screening questionnaire will be available for completion from 1st July 2026 until 31st July 2026.
As a result of NHS regulations introduced at the end of 2020, completion of CPAF is a requirement of the Terms of Service. Therefore, pharmacy owners must complete the screening questionnaire and, if required, the full CPAF questionnaire.
The short screening questionnaire consists of 10 questions. Pharmacy owners will need to complete the questionnaire on the NHS Business Services Authority (NHSBSA) Manage Your Service (MYS) portal.
The questions will also be published on the NHSBSA website so that pharmacy owners can consider their answers before entering the online survey tool.
Once the screening questionnaires have been completed, NHS England will then select a small number of pharmacies for a monitoring visit and/or to complete the full CPAF questionnaire.
Community pharmacies should receive information and instructions on how to complete the screening questionnaire either via email from the NHSBSA or from their own Head Office. Pharmacy owners are advised to contact NHSBSA by emailing pharmacysupport@nhsbsa.nhs.uk if they have not received details of the questionnaire by 2nd July 2026, or if they have any problems or queries completing the questionnaire.
