IT systems & suppliers (pharmacy)
Published on: 18th January 2017 | Updated on: 28th January 2026
Guidance on reporting IT issues
We are often asked questions about escalating problems with IT systems used by pharmacies; this one-page briefing contains a quick reference guide about escalation to system suppliers and NHS IT teams.
Visit the guidance factsheet: Reporting ITSystems and suppliers
All system suppliers pages
- System suppliers hub
- Supplier list & contacts
- IT specs & requirements
- Making your system work for you & requested features
- Choosing or changing supplier
- Reporting IT issue
- Pharmacy services IT requirements
NHS IT systems and projects (a-z)
- Care Identity Service (CIS) online Smartcard software
- Care Identity Service 2 (CIS2) (authentication for health and care professionals)
- Data Security and Protection Toolkit (DSPTK)
- Directory of Services (DoS)
- DoS Profile Updater
- dm+d NHS medicines database
- EPS
- eRD
- GP Connect
- HSCN / N3
- Information Services Portal (ISP) by NHSBSA
- Interoperability Toolkit (ITK) standard
- Legacy systems
- Manage Your Service (MYS) application
- National data opt-out system for patients
- NHSmail
- NHS App
- NHS Apps Library
- NHS login (authentication for patients)
- NHS numbers
- NHS Notify
- NHS Profile Manager
- NHS Service Finder
- NHS Spine
- NHS website
- Patient Demographics Service (PDS)
- Patient Facing Services (PFS)
- Organisation ODS code
- Real Time Exemption Checking (RTEC)
- SCR
- Shared Care Records (ShCR/LHCRs)
Other systems-related pages (a-z)
- Apps including the NHS App
- Communications and Connectivity hub
- Mobile device usage within pharmacy
- NHS database and profiles hub
- Patient Digital Services hub
- Standards and interoperability
- Wearables
For more information on this topic please email it@cpe.org.uk
