Hub & Spoke

Published on: 21st May 2024 | Updated on: 23rd May 2024

Future Changes

In 2022, the Department of Health and Social Care (DHSC) issued a consultation on hub and spoke dispensing. The consultation proposed making legislative changes to allow the operation of hub and spoke dispensing across different legal entities, and proposes to introduce two different models for this. Model 1 would involve patients only interacting with the spoke pharmacy, whilst Model 2 would permit the hub to supply medicines directly to the patient on behalf of the spoke.

In May 2024, the Government confirmed the next steps following the consultation and can be found using this link – Government response to the consultation on hub and spoke dispensing – GOV.UK (

We were asked to comment on the Government’s response.

Our Director of Legal, Gordon Hockey, said:

“Hub and spoke reform is long overdue and we are pleased to finally get an indication of the Government’s plans for this. However, much still needs to be done to develop a model that works for community pharmacy, and we are already working with DHSC to consider the implications of these changes for NHS dispensing in England.”

Further information

Community Pharmacy England (formerly PSNC) submits response to Hub and Spoke consultation

View our consultation response in full

For more information on this topic please email

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