Funding & Reimbursement Shorts: Prescription switching

As part of our Funding & Reimbursement Shorts series, Community Pharmacy England’s in-house Drug Tariff and funding experts have created a new video on prescription switching.

For the end-of-month submission, pharmacy teams are required to sort paper prescriptions into paid and exempt groups. Prescription switching occurs when an FP10 paper prescription is submitted in the wrong charge group and the NHS Business Services Authority switches the prescription from the exempt to paid group or vice versa. In 2024, £2.3m were deducted from pharmacies because 230k prescription items on FP10 paper prescriptions were submitted in the exempt group without a patient signature on the reverse of the prescription form.

In this video, Alisha Khatri and Sarah Welbourne from our Dispensing and Supply Team discuss the topic of prescription switching to explain:

  • What prescription switching is and why FP10 paper prescriptions are switched by the NHSBSA
  • Where to find information about your switched prescriptions
  • The financial impact of switching due to unsigned prescriptions
  • How to complete, sort and submit your prescriptions correctly to avoid prescription switching

Watch the prescription switching video here:

Funding & Reimbursement Shorts

Community Pharmacy England’s series of short videos aim to provide pharmacy owners and their teams with more information on common funding and reimbursement topics, enhancing understanding of specific topics and addressing common queries. In the videos, our in-house Drug Tariff and funding experts will offer practical advice on topics such as:

  • Handling prescriptions with supplementary product information
  • Price concessions;
  • Dispensing claiming SSPs; and
  • ‘FS’ endorsed prescriptions
  • Original pack dispensing

For previous short videos, visit our Funding & Reimbursement Shorts  hub-page.

In upcoming videos, we will explain the work of our Prescription Audit Team and on disallowed items. We would also welcome any suggestions on other topics you would like us to cover – please email ds.team@cpe.org.uk with your suggestions.