NHSBSA Online Webinars for Pharmacy Teams

The NHS Business Services Authority (NHSBSA) host webinars to provide an insight into how they process and reimburse prescriptions. These sessions take place online and last approximately 60 minutes. During the sessions, pharmacy teams are shown how NHSBSA handle prescription submissions and are given an overview of the most common errors found on prescriptions submitted for payment.

The webinars also offer guidance on endorsing prescriptions as well as tips on managing and avoiding referred back prescriptions. Pharmacy teams involved in sorting and submitting prescriptions for reimbursement may benefit from attending as this is a chance to ask questions and to adopt new practices to prevent payment errors.

The upcoming dates and times for the online webinars are:

  • Tuesday 14 November 2024 at 10:00am
  • Tuesday 28 November 2024 at 2:00pm
  • Thursday 12 December 2024 at 10:00am
  • Tuesday 14 January 2025 at 10:00am
  • Tuesday 28 January 2025 at 2:00pm
  • Tuesday 11 February 2025 at 10:00am
  • Thursday 13 March 2025 at 10:00am
  • Thursday 27 March 2025 at 2:00pm

To sign up and attend one of the sessions, email NHSBSA at open-days@nhsbsa.nhs.uk with the date and time of the session you want to attend.

If you have a specific topic that you would like support with or are not able to attend one of the sessions above, the NHSBSA can arrange a separate webinar tailored for you. Please contact NHSBSA at open-days@nhsbsa.nhs.uk to organise this.

NHSBSA also issue their Hints and Tips publication every quarter which includes best practice guidance and useful information to help pharmacy teams avoid problems/issues.

More information on the webinars and to sign up to receive the Hints and Tips, please visit the NHSBSA website here.