NHSBSA systems affected by global technical issues
Thursday 22nd October 2026
UPDATE: The NHSBSA website, online Drug Tariff and dm+d browser are back up and running. However, MYS is still being worked on.
Community Pharmacy England has been made aware of global technical issues that are currently affecting several NHS Business Services Authority (NHSBSA) services used by pharmacy teams.
NHSBSA has confirmed that the affected systems include Manage Your Service (MYS), dm+d, the Drug Tariff and the NHSBSA website. Its IT teams are working to apply fixes and restore services as soon as possible.
Pharmacy teams do not need to take any action at this time. NHSBSA is monitoring queries and will provide an update when its services have been restored.
Community Pharmacy England will keep pharmacy teams updated as further information becomes available.
Please note: Security patches have already been applied to the Community Pharmacy England website.
Thursday 22nd October 2026
