CPAF Screening Questionnaire 2026/27 – two weeks left to complete
52% of community pharmacy owners have completed the 2026/27 Community Pharmacy Assurance Framework (CPAF) screening questionnaire, with two weeks left to complete.
We encourage pharmacy owners who have not yet responded to the questionnaire to ensure they do so by Friday, 31st July 2026. Completing the screening questionnaire is a Terms of Service requirement and significantly reduces the likelihood of being selected to complete the full CPAF questionnaire.
Community Pharmacy England recommends that pharmacy owners complete the questionnaire in good time before the deadline. It should only take approximately 10-20 minutes to complete.
The short screening questionnaire consists of 10 questions. Pharmacy owners will need to complete the questionnaire on the NHS Business Services Authority (NHSBSA) Manage Your Service (MYS) portal.
The questions will also be published on the NHSBSA website so that pharmacy owners can consider their answers before entering the online survey tool.
Once the screening questionnaires have been completed, NHS England will then select a small number of pharmacies for a monitoring visit and/or to complete the full CPAF questionnaire.
Community pharmacies should receive information and instructions on how to complete the screening questionnaire either via email from the NHSBSA or from their own Head Office. Pharmacy owners are advised to contact NHSBSA by emailing pharmacysupport@nhsbsa.nhs.uk if they have not received details of the questionnaire, or if they have any problems or queries completing the questionnaire.
More information about CPAF can be found on our webpage: CPAF (Community Pharmacy Assurance Framework)
