Get involved with IT

Published on: 26th January 2017 | Updated on: 22nd September 2026

Community Pharmacy England works with national pharmacy organisations and NHS partners to help pharmacy owners make the most of digital tools and future technologies. If you and your team want to shape the next generation of community pharmacy IT, there are several easy ways to get involved.

Events list (virtual and face-to-face)

Events with a digital or technology focus are listed below. The Community Pharmacy IT Group (CP ITG) meets each quarter, and its papers and updates are available on the CP ITG webpage.

Upcoming and recent events

(One-off and annual events appear in gold. You can also see Digitalhealth.net webinars/events, FutureNHS events, Kings Fund events, and NHS events.)

Previous events

(List retained but simplified for clarity while keeping dates unchanged)

To request an event be added or to obtain a full list of past events, please contact da@cpe.org.uk.

Consultation & pilot opportunities

Feedback and pilot participation

Surveys

Keep an eye out for digital surveys shared with CPDG members and through the Community Pharmacy England newsletter.

Consultations

Social media

You may find social media helpful for discussing community pharmacy IT topics. Community Pharmacy England has a guide to pharmacy social media use that can help you boost your use of it.

Training & development

You and your team can learn more about digital topics by reading our information on Digital training and capabilities, exploring digital training options, and visiting our IT hub page.

Recent opportunities to get involved

Connected care through the Single Patient Record (SPR)

The SPR is intended to combine important health information – such as test results, hospital letters, and summaries from GP and hospital care – into a single, easy-to-access place. Patients will be able to view this information themselves through the NHS App, while the NHS 10-Year Health Plan sets out that pharmacies along with other healthcare providers will be connected into it. The SPR project team continue to seek inputs from the community pharmacy sector and its IT suppliers. To register your interest in reviewing and providing feedback on an SPR prototype, please complete the SPR expression of interest form. Research calls are expected to begin during the week commencing 21st September 2026. The researchers are seeking input from pharmacy team members with a range of digital skills and experiences, including those with diverse needs, to help ensure the SPR is accessible and works well for everyone.

Emerging AI technologies and pharmacy research

Community Pharmacy England has updated its artificial intelligence (AI) guidance. Pharmacy team members are invited to take part in AI community pharmacy research. To take part in the research, register your interest using the IT feedback form (input ‘AI research’ into question 6). Pharmacy team members taking part will be able to hear more about the research as well as share their views via a short five to ten minute survey. This enables research participants to share their views on the opportunities, challenges, safety and governance considerations, and areas where AI-enabled tools could support work and patient care.

Data security, DPIAs and assurance case studies

NHS England and DHSC are seeking examples of good practice to support development of an Innovator Passport which is intended to reduce duplication in technology and information governance (IG) assurance. The findings will inform delivery of a minimum viable Innovator Passport product for digital technologies by the end of 2026. Pharmacy teams and LPCs can email relevant feedback or case study examples (e.g. local IG template documents, Data Protection Impact Assessments and other process examples) to our IT Policy Manager.

Shaping the future of the NHS medicines database (dm+d)

NHS England has launched its first annual NHS dictionary of medicines and devices (dm+d) user survey. The survey seeks feedback on how dm+d is used, challenges experienced by users, and priorities for future development. Pharmacy team members and pharmacy IT stakeholders, access dm+d information within their EPS systems and dm+d browsers, and may contribute. Responses are requested by 2nd October 2026.

Take part in the NHS England dm+d survey

Get involved with IT group work

To request that Community Pharmacy England and the Community Pharmacy IT Group consider specific IT matters or to request to join future meetings (from October 2026 onwards), please fill out the One-minute IT feedback/comment form.

The groups’ working Pharmacy IT roadmaps have been updated since the publication of the previous bulletin. If you would like to comment on the latest versions, please email da@cpe.org.uk.

The Autumn round-up also outlines other opportunities for pharmacy teams to contribute to improving pharmacy IT.

To learn more, please refer to:

Virtual Visits (for nhs.net users) - piloting

NHS England and Community Pharmacy England are inviting pharmacy owners to take part in research testing the new NHS.net Connect Virtual Visits platform, which supports appointment booking and remote or face‑to‑face consultations.

The platform works with Microsoft Teams and Microsoft Bookings.

To take part, team members will need:

  • an active personal NHS.net Connect account
  • access to the pharmacy’s shared NHS.net Connect inbox
  • Microsoft Teams installed on a computer or tablet
  • a device with a webcam

This research will help improve the platform and make it as easy to use as possible for busy pharmacy teams.

To register interest, complete the short web form. Your information will be shared with the project team for selection purposes.

If you would like more information first, email da@cpe.org.uk with ‘Virtual Visits pilot’ in the subject line.

Read more: NHS.net Connect and pharmacy remote consultations.

Return to the Pharmacy IT hub

For more information on this topic please email it@cpe.org.uk

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