Wellbeing and support
Published on: 23rd February 2026 | Updated on: 2nd March 2026
Protecting the health, wellbeing and safety of pharmacy team members is a high priority for pharmacy owners, the NHS and Community Pharmacy England. The continuing fragility across England of pharmacy finances, alongside high workloads, stress, ongoing uncertainty and rising reports of abuse from patients, is taking a real toll on the wellbeing and morale of pharmacy owners and their teams.
This page contains information on resources to support the wellbeing of pharmacy and LPC staff. It also contains links to resources to support the health and safety of pharmacy team members.
Click on a heading below for more information
Pharmacist Support
Pharmacist Support is the profession’s independent charity for pharmacists and their dependents, former pharmacists, trainees and MPharm students.
Learn more about the free and confidential support available from Pharmacist Support
NHS England resources
Mental health resources, including wellbeing apps, can be found on the NHS England website.
In addition, NHS England offers a range of additional support on a range of different health and wellbeing needs including support with physical health and financial wellbeing.
Learn more about the support available from NHS England
Text SHOUT 85258
Contact a trained Shout volunteer by text at anytime, anywhere. Shout is a free and confidential 24/7 text support service, who you can contact if you’d like to talk through a tough day, are feeling worried, overwhelmed, or have a lot on your mind.
You only need to share what you feel comfortable with, and the Shout volunteer will work with you to take your next steps towards feeling better. Learn more about how Shout works.
Start a conversation with a trained Shout volunteer by texting the word ‘Shout’ to 85258.
Help with suicidal thoughts
If you’re feeling like you want to end your life, it’s important to tell someone.
Help and support is available right now if you need it. You do not have to struggle with difficult feelings alone.
Learn more about the help and support available
Additional support
Pharmacy owners may have additional arrangements for their staff via employee assistance programmes. If you are unsure if this is available to you, please speak to your employer.
LPCs that engage Community Pharmacy England’s LPC HR and employment law partner, Clyde & Co LLP, have ongoing access to advice on how to support staff well-being. More information on this can be found on our LPC employment and HR resources webpage.
NHS England
- Support for line managers in having safe and effective wellbeing conversations
- Handling difficult situations: caring for yourself and others
Zero Suicide Awareness (ZSA)
Many pharmacy teams members will have completed the ZSA suicide awareness training in the 2020/21 Pharmacy Quality Scheme. This learning is still available for newer members or staff or those who want to refresh their knowledge:
The recording of the Stress Management and Building Resilience Workshop, facilitated by Pharmacist Support on Thursday 26th February 2026, is available below to view on-demand until Tuesday 31st March 2026.
Watch the on-demand below:
Pharmacy owners and their teams continue to work hard to support local communities despite mounting pressures, and this is made even more difficult when they face abuse and aggression from frustrated members of the public.
To support pharmacy owners and their teams Community Pharmacy England has issued an article which points to supportive information and resources: Curbing patient abuse.
Further information can also be found on our Security and personal safety webpage.
For more information on this topic please email lpc.support@cpe.org.uk













