Contractor Notice: Expiry of SSP007 for Fluoxetine 30mg capsules

The Department of Health and Social Care (DHSC) has confirmed that sufficient stock of Fluoxetine 30mg capsules is now available to meet normal demand. As a result the Serious Shortage Protocol, SSP007 for Fluoxetine 30mg capsules expires at 23.59pm on Wednesday 28 July 2021. After this date, any prescriptions for Fluoxetine 30mg capsules must be dispensed in accordance with the prescription, and that SSP007 will no longer be valid for use.

Top tips for SSP claims

  • Pharmacy teams are advised to submit their SSP claims using the EPS token if dispensing systems do not support all the endorsement requirements to submit a valid claim.
  • If using an EPS token to submit SSP claims, remember to mark the corresponding EPS message as ‘Not Dispensed’ or ’ND’, to avoid double-claiming.
  • Where available, use the claim amend facility on the PMR system to rectify any incorrect EPS claims already submitted this month.
  • Any paper prescriptions or EPS tokens with SSP claims need to be placed in the red separator provided by the NHSBSA (and kept separate from other tokens for non-payment i.e. with paid/exempt status).
  • For any supplies made in accordance with SSPs, check that the correct number of patient charges are collected and declared on the end of month FP34C submission document.
  • Although an SSP cannot be used outside its period of validity, claims can be submitted up to three calendar months after expiry or withdrawal of the SSP. For example, for the Fluoxetine 30mg capsules, which expires on 28 July, the NHSBSA would continue to look for the “SSP” or “NCSO” endorsement on  prescriptions for Fluoxetine 30mg capsules that are submitted with the July batch (submitted by the 5th of August), August batch (submitted by the 5th September) and September batch (submitted by the 5th of October).
  • Until 5th October 2021, NHSBSA will accept both the “SSP” and “NCSO” endorsement. For further information on the new endorsement requirements for this SSP, see PSNC Briefing 036/20: Serious Shortage Protocol (SSP): SSP007 – Fluoxetine 30mg capsules (updated June 2021)
  • NHSBSA advise that contractors must follow the specific endorsement guidance issued with each SSP and endorsements should be clear and unambiguous – NHSBSA processing staff must be able to determine what has been supplied.
  • Pharmacy contractors should keep a record of all SSP claims submitted each month to reconcile against their monthly Schedule of Payments or Prescription Item (Px) reports.
  • View our SSP submission guidance to ensure your SSP claims are appropriately submitted to NHSBSA  for reimbursement.

Additional information

PSNC Briefing 011/21: Serious Shortage Protocols (SSPs) updated endorsing guidance


NHSBSA’s supporting endorsement guidance for SSP007 – Fluoxetine 30mg capsules


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