CPCS IT deadline approaching: Have you confirmed your choice of system?

The national procurement of IT support for the Community Pharmacist Consultation Service (CPCS), will cease at the end of March 2022.

Community pharmacy contractors are being asked to confirm their choice of CPCS IT system to their system supplier during February 2022 to reduce any risks of impacting referrals or service continuity.

It is vital that contractors that want to continue providing CPCS put plans in place for ongoing IT functionality.

The NHSE&I CPCS IT Provider ‘Switching/confirming guide’ explains the options are:

  1. Switch to another CPCS IT provider (you must inform them well in advance so they can confirm the switch has been successful); or
  2. Stay with existing CPCS IT provider (you must notify them so they can confirm a new service agreement with you).

The verified CPCS IT system suppliers are:

Supplier Supplier comment Validation status*
Cegedim, video “Pharmacy Services is integrated to Pharmacy Manager to deliver notifications. Integrations with NHS solutions such as PDS for NHS number lookup, MYS for claiming and DoS to forward referrals save time.” Anticipated to be validated prior to April 1st 2022
PharmOutcomes, video “Referrals will be sent directly from the NHS 111 system into the pharmacy IT platform in use as an ITK message.” Validated
Positive Solutions, video “HxConsult integrates with the Positive Solutions Analyst system to create an end-to-end solution that lets you manage the referral process seamlessly, from receiving a prominent alert, to automatically informing the patient’s GP and generating the payment claim.” Anticipated to be validated on or after April 1st 2022
Sonar Informatics, video “Our solution is available to all contractors. Register with Sonar and we will provide this module (and our GP CPCS module) for free until April 2023.” Validated

*Some suppliers have a solution which is already validated and available whilst others are working towards readiness or planning to get ready on or after 1st April 2022. Some suppliers’ solutions will only work as part of a Patient Medication Record (PMR) system.

Other resources are also available to support contractors to make the transition to the provider pays model:


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