Medicine Supply Notification: Insulin isophane human (Insuman Basal SoloStar® ) 100 IU/ml suspension for injection in a pre-filled pen

Department of Health and Social Care (DHSC) has issued a medicine supply notification for Insulin isophane human (Insuman Basal SoloStar®) 100 IU/ml suspension forinjection in a pre-filled pen.

MSN/2022/046

Tier 2 – medium impact

Date of issue 18th May 2022

  • Supplies of Insuman Basal SoloStar Pen® will be limited until week commencing 6th June 2022
  • A prescription validation system will be in place until the resupply date (see below for further details)
  • Insuman Basal 100units/ml suspension for injection 3ml cartridges remain available, however they
    will not be able to support an uplift, and the vials are not marketed in the UK
  • Insuman Basal 100units/ml suspension for injection 3ml cartridges remain available, however they
    will not be able to support an uplift, and the vials are not marketed in the UK

Prescription Validation Process

In order to maximise the remaining stock Sanofi have implemented a prescription validation system in order
to preserve remaining stocks until the re-supply date. Pharmacies will be required to complete the process
below in order to obtain stock.

  • Email to be sent to Sanofi with the following information, Phoenix or AAH account number, Phoenix
    or AAH order number and anonymised prescriptions.
  • Sanofi email address uk-gfd-dtpsupply@sanofi.com
  • Validation of the order will then be carried out by Sanofi
  • Sanofi will contact the wholesaler to authorise release the order against the order number provided
  • The wholesaler will process the order
  • Sanofi will respond to email from pharmacy team advising this has been processed
  • A copy of this medicine supply notification, including further information, has been sent to all pharmacy NHS email addresses.

DHSC and NHSE/I have now launched an online Medicines Supply Tool, which provides up to date information about medicine supply issues. The contents of these MSNs can now be viewed on the Tool.

The Tool also details any changes to resupply dates and updates to the entries.

To access the Tool you will need  an NHS email address. Once set up and logged in, you will be able to access it online.

New shortages not listed on the SPS website, can be reported using our shortage reporting tool.

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