NHS Profile Manager to replace DoS Updater and NHS website editor soon

Currently, community pharmacy contractors use two different NHS systems to ensure their pharmacy details are up to date in the NHS 111 Directory of Services (DoS) and on the NHS website: the NHS website profile editor and the DoS Profile Updater. As reported previously, these will shortly be replaced by a new tool, called NHS Profile Manager, which is scheduled for release in March 2022.

In our discussions with the NHS, PSNC has long requested that these tools be merged to prevent contractors from having to enter the same data twice.

NHS Profile Manager is where you’ll go to update your service information, such as opening times and contact information and will enable contractors to fulfil their contractual duty to verify and, where necessary, update the information contained within the pharmacy profile at least once each quarter of the financial year. It’s a good idea to update your profile as soon as anything changes in your pharmacy, so that patients and other health and care staff always have the most up to date information. You can also respond to comments left on your NHS website profile.

To improve information security, the new NHS Profile Manager tool will require contractors and their staff to use NHSmail email accounts as a login identifier, rather than other non-NHSmail email addresses.

Contractor actions ahead of the change

To get ready for this change, pharmacy contractors or team members should register for the new NHS Profile Manager with their personal NHSmail address, if they have not already done so.

Future updates

PSNC will provide further updates to contractors ahead of the launch date.

Further information, FAQs and user research opportunities

NHS Profile Manager



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