Patient app use for ordering medicines

Several international studies have concluded that patients with access to online features are more satisfied and that such features improve self-care along with patients’ communication and engagement with their clinicians.

Community pharmacy organisations of all shapes and sizes are now supporting their patients with app and website offerings to enable patients to place medicine orders and make use of other features.

Many pharmacy teams are also now benefitting from patients using the NHS App, even though the pharmacy will not be sighted regarding medicine orders made by patients using the App to order repeat prescriptions.

Patients placing orders for repeat prescriptions in a timely manner ahead of holiday periods, such as the upcoming Easter weekend, help to reduce the pressures on pharmacy teams.

Further information

Online repeat prescription ordering

Digital patient facing services

Pharmacy use and promotion of patient apps