Regs reminder (#13): HLP requirements

Ahead of the 2021/22 contract monitoring process, community pharmacy contractors are reminded of recent changes to the pharmacy Terms of Service. This article is part of a series of reminders.

On 20th October 2020 new NHS regulations were laid to introduce changes to the Terms of Service for pharmacy contractors. PSNC issued a series of 14 Regs explainer articles in November 2020 to help contractors and their teams to understand the new requirements.

Whilst deadlines for compliance with the changes have now passed, the end of 2020 was a particularly busy time for pharmacies, so contractors are advised to review our reminders in preparation for completing the 2021/22 Community Pharmacy Assurance Framework (CPAF) survey, which will include questions on some aspects of the new Terms of Service.

What is required?

Most pharmacies in England had previously met the Healthy Living Pharmacy Level 1 (HLP) requirements, following local initiatives with commissioners or the Pharmacy Quality Scheme. From 1st January 2021, all pharmacies had to meet the HLP requirements which are detailed in the NHSE&I regulations guidance.

You can find full guidance and a range of resources to help you become an HLP and maintain that standard in our HLP website section.

To ensure contractors continue to meet their Terms of Service requirements, it is recommended they review their compliance against the requirements at least every 3 years.

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