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Understanding your FP34 Schedule of Payments

The Schedule of Payments is a document which provides contractors with a summary breakdown of reimbursement for drugs and appliances provided against NHS prescriptions including the fees payable for any additional NHS services provided for example, Advanced Services and any [...]

Published on: 5th May 2020 | Updated on: 7th July 2022

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Discharge Medicines Service

The Discharge Medicines Service (DMS) became a new Essential service within the Community Pharmacy Contractual Framework (CPCF) on 15th February 2021. This service, which all pharmacy owners have to provide, was originally trailed in the 5-year CPCF agreement, with a [...]

Published on: 24th February 2020 | Updated on: 18th November 2023

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Medicines that cannot be parallel exported from the UK or hoarded

On 3rd October 2019 The Department of Health and Social Care (DHSC) and the Medicines and Healthcare products Regulatory Agency (MHRA) issued a list of medicines which must not be parallel exported from the UK. This action has been taken [...]

Published on: 13th November 2019 | Updated on: 20th February 2024

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Shared Care Records (ShCR)

Shared Care Records (otherwise known as ‘ShCR’, ‘Local health and shared care records’, ‘LHCRs’ or simply ‘records’) are patients’ electronic health records. ShCRs include information from various care settings e.g. GP practice and secondary care. The majority of English patients [...]

Published on: 18th July 2019 | Updated on: 17th October 2023

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Minor illnesses resource hub

Please note this webpage is intended to be used by healthcare professionals only. This one-stop resource hub has been compiled to support community pharmacy teams to manage minor illnesses, and identify any red flag symptoms. Just Ask: Could it be [...]

Published on: 25th January 2018 | Updated on: 15th March 2022

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Post-payment verification process for community pharmacy services and activity

In Autumn 2017, the NHS Business Services Authority (NHSBSA) started undertaking post-payment verification (PPV) of payments to community pharmacy owners for the provision of Advanced services. The initial focus was on the Medicines Use Review (MUR) service, in early 2018, it [...]

Published on: 25th September 2017 | Updated on: 10th April 2024

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Summary Care Record (SCR)

The NHS Summary Care Record (SCR) is an electronic summary of key clinical information (including medicines, allergies and adverse reactions) about a patient, sourced from the GP record. It is used by authorised healthcare professionals to support their care and [...]

Published on: 10th May 2016 | Updated on: 2nd May 2024

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Flu Vaccination – FAQs

This page contains the answers to Frequently Asked Questions (FAQs) on the Flu Vaccination Service. Click on a heading below for more information. Return to the flu vaccination hub page

Published on: 23rd July 2015 | Updated on: 7th August 2023

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Managing patient expectations (EPS)

  Top tip Summary Advice Managing patient expectations Work with local GPs, and develop an SOP to ensure patients have realistic expectations and proper understanding Time needed to prepare prescriptions: For example patients should be aware that afer leaving the [...]

Published on: 16th July 2015 | Updated on: 15th March 2022

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EPS and Controlled Drugs

National roll-out for EPS CDs took place for three GP practice systems: Vision / EMIS / SystmOne. EPS CDs is also being rolled out for some urgent care prescribers subject to the prescribing system supplier. Read Community Pharmacy England’s EPS CDs FAQs factsheet  [...]

Published on: 16th July 2015 | Updated on: 28th March 2022

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Summary of funding changes

Click on a year below to reveal more information.

Published on: 12th September 2014 | Updated on: 15th April 2024

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Tokens (EPS)

Paper copies that are printed to accompany electronic (EPS) prescriptions are known as ‘tokens’. The barcode on the tokens can be scanned to retrieve the electronic prescription from the central NHS Spine. Community Pharmacy England’s factsheet: Summary of EPS-related forms [...]

Published on: 12th August 2014 | Updated on: 7th March 2023

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Using your Schedule of Payment to monitor performance

Download our Factsheet: Using Your Schedule of Payments to Monitor Performance Community Pharmacy England encourages contractors to conduct their own internal audits by checking their FP34 Schedule of Payment as soon as possible after receipt to identify unusual trends/ potential [...]

Published on: 3rd March 2014 | Updated on: 8th July 2022

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Price concession archive

The following list is an archive of price concessions granted. Price concession archive spreadsheet 

Published on: 1st August 2013 | Updated on: 2nd May 2024

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Data security, IG and Toolkit FAQs

This webpage sets out detailed data security FAQs set out below. See also: A summary Data security one-page factsheet summarised the most common FAQs. Specific requirement queries     Return to the Pharmacy IT hub; Data security and information governance; [...]

Published on: 23rd July 2013 | Updated on: 25th March 2022