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Going paperless (IT)

The NHS previously set out a public ambition to go paperless, which aims to eventually eliminate paper at the point of care and support digital evolution. Whilst the target dates for a paperless NHS have previously been extended, the ambition [...]

Published on: 6th April 2021 | Updated on: 17th March 2023

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Showcase your work during #Pharmacy24

A social media event celebrating the work of pharmacy is due to take place tomorrow, Wednesday 7th April 2021, and PSNC has created some templates to help pharmacy teams and LPCs to get involved. During the 24-hour period, anyone working [...]

Published on: 6th April 2021 | Updated on: 1st April 2022

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Antivirus software

Antivirus software is meant to find and remove viruses and other malicious software, such as as ‘malware’ and ‘ransomware’ from your computer or device. Some devices come with pre-installed protective software. The Data Security and Protection Toolkit (‘Toolkit’) includes questions [...]

Published on: 16th February 2021 | Updated on: 7th April 2022

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Data handling, record keeping and disposal

Data handling is the process of ensuring that data is stored, archived and disposed appropriately. The Data Security and Protection Toolkit (‘Toolkit’) includes questions related to data security handling, record keeping and disposal. Templates Pharmacy contractors may wish to download, [...]

Published on: 21st January 2021 | Updated on: 7th April 2022

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Data security roles

Some individuals within the pharmacy / organisation hold data security responsibilities. Within many pharmacies and particularly smaller pharmacies, the same person(s) may hold many of these roles. The Data Security and Protection Toolkit (‘Toolkit’) includes questions related to roles and [...]

Published on: 19th January 2021 | Updated on: 15th January 2024

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CPCS – GP referral pathway

From 1st November 2020, the CPCS was extended across England to include referrals from general practices as well as from NHS 111. Once preparatory work has been undertaken at a local level, GPs can refer patients to community pharmacies to [...]

Published on: 30th October 2020 | Updated on: 12th October 2023

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GP Connect

GP Connect (sometimes referred to as NHS Direct Care APIs) is an NHS IT service that allows GP practices and authorised healthcare staff (e.g. relevant pharmacy team members) to share and view electronic health records, appointments information, and data between [...]

Published on: 22nd June 2020 | Updated on: 15th April 2024

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Using mobile devices within pharmacies

As technology improves and the NHS begins to incorporate more digital systems, pharmacy teams will start to benefit more from using mobile devices within their pharmacy premises – e.g. laptops, tablet devices and smartphones. These mobile devices may be owned [...]

Published on: 10th April 2020 | Updated on: 22nd May 2023

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Data Security and Protection Toolkit

Make use of the guidance to complete submissions. The DSPTK portal is here. Click on a heading below for more information Return to the Pharmacy IT hub, Data security hub, or IT A-Z index

Published on: 6th December 2019 | Updated on: 22nd March 2024

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Data quality (information governance)

Data quality is the ability to supply accurate, timely and complete data, which can be translated into information, whenever and wherever this is required. High quality data is important to patients and those working within health and care because it [...]

Published on: 14th November 2019 | Updated on: 7th April 2022

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Notifications from pharmacy systems to GP practice systems

Direct notifications can be communicated between clinical IT systems (e.g. from pharmacy system to GP practice system) to improve patients’ experiences and care outcomes, and to bring other health-related benefits. The Professional Record Standards Body (PRSB) has worked with NHS [...]

Published on: 23rd October 2019 | Updated on: 22nd July 2022

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Community Pharmacy: Information for GPs

This page set out information and resources on communities pharmacies that have been written for GPs and their teams. The resources will help you to understand the services that community pharmacies offer to patients and how they may be able [...]

Published on: 9th October 2019 | Updated on: 30th March 2022

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Engaging with politicians

At a national level, we carry out a range of activities to brief MPs and Peers on current issues within community pharmacy, particularly ahead of debates or opportunities for spoken interventions. We also work with the other national pharmacy organisations [...]

Published on: 12th March 2019 | Updated on: 29th February 2024

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The national data opt-out system for patients and the related DSPTK question

This Community Pharmacy England webpage explains for pharmacy contractors what the national data opt-out system for patients is and how to complete the Data and Security Protection Toolkit (‘Toolkit’) question about the data opt-out system. 2022 update: In light of [...]

Published on: 18th April 2018 | Updated on: 3rd May 2022

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Authentication (IT)

Authentication and digital access controls ensure only appropriate people have access to sensitive data relating to patient care. Patients may also provide identity authentication. Further info Read more at: Identity Authentication Standards (NHS Digital guidance) If you have queries on this [...]

Published on: 12th July 2017 | Updated on: 13th July 2023