System suppliers list and info

Published on: 10th September 2014 | Updated on: 12th October 2023

This page lists suppliers of community pharmacy IT products and links to further information.

Community Pharmacy England does not endorse the products of individual suppliers and inclusion within this directory webpage is not an indication of endorsement.

PMR/EPS systems
Patient medication record  (PMR) systems with EPS
EPS system and contact details RTEC  SCR 1-click  Service status link 
AAH Pharmaceuticals
System: ProScript Connect (AAH) (AAH and EMIS Health partnership)
Email: etp@aah.co.uk
Sales: 02476 625562
Support: 0344 209 2601 (account number required)
Mostly rolled out. Contact helpdesk if don’t have feature and register for RTEC. NHS are awaiting info
Boots
System: Columbus Rolling out. ~
Cegedim Healthcare Solutions Systems: Pharmacy Manager and Nexphase
Email: info@cegedimrx.co.uk
Sales: 0330 303 3342
Support: 0330 303 3340
Twitter: @CHS Pharmacy
Mostly rolled out (PM). Contact PM helpdesk if don’t have feature and register for RTEC. Rolling out (PM) NHS are awaiting info
EMIS Health Community Pharmacy (formerly Rx Systems) System: ProScript Connect
Email: communitypharmacy@emishealth.com
Sales/Support: 0300 303 3371
Mostly rolled out. Contact helpdesk if don’t have feature and register for RTEC. NHS are awaiting info
Invatech Health System: TITAN
Sales email: sales@invatechhealth.com
Sales tel: 0117 214 0315
Support email: support@titanpmr.com
Support tel: 0117 325 4755
Twitter: @InvatechH
Titan support webpage includes details about chat in app or chat via WhatsApp
Mostly rolled out. Contact helpdesk if don’t have feature and register for RTEC. See: NHS list of links
Positive Solutions

System: Analyst

Email: solutions@positive-solutions.co.uk
Sales : 01257 235910
Support : 01257 235940
Twitter: @PosSolUK

First supplier to add feature. Mostly rolled out. Contact helpdesk if don’t have feature and register for RTEC. Rolling out See: NHS list of links
RxWeb System: RxWeb
Support/sales email: sales@rxweb.co.uk, support@rxweb.co.uk
Sales: 1280 824 600. Support: 0207 784 7346
Twitter: @RxWebSupport
Rolling out. NHS are awaiting info
VCare System: V-Rx
Email: info@vcaresystems.co.uk
Tel: 02086387291
Twitter: @VCare_Systems
Linkedin: @VCareSystems
 Rolling out.    

Aggregators (pharmacy supplier aggregators)
App providers

See the ‘Patient Apps lists’ and ‘Pharmacy staff apps’ sections of Apps and lists.

Booking and appointment systems

See the ‘Lists of systems, services & suppliers’ section of the ‘Booking, referrals and appointments (with IT)’ webpage.

CPCF clinical services IT system suppliers
Electronic CD registers

Electronic Controlled Drug (CD) registers may provide a data processing service and some will complete the Data and Security Protection Toolkit (DSPTK) from a supplier perspective. A search can be done of those organisations which have completed the DSPTK.

Community Pharmacy England’s Controlled Drug regulations webpage.

EPS Controlled Drugs

Dedicated solutions:

System and supplier (and website) DSPTK completion by supplier Contact details
CDRe (by Denward Manufacturing) ~ sales@denward.com; tel 01245 492986 and webform listed at contact us page.
CDRx (by MethaMeasure) ~ Tel 0800 027 0671 and support@cdregister.co.uk listed at bottom of website.
ECD REG ~
PharmCD (by PharmData) DSPTK completed (see PharmData DSPTK publication history) support@pharmdata.co.uk listed on the registration webpage.

Software packages which include an electronic CD register:

System and supplier (and website) DSPTK completion by supplier Contact details
Clara (by Get Clara) ~

hello@getclara.uk listed at bottom of website.

Also: Twitter; Facebook; and LinkedIn

CDsmart (by PharmSmart) ~ Webform and 0333 772 0679 listed at site
Hubnet ~ Webform and tel 0207 971 7777 listed at contact us page.

PMR suppliers (various):

Community Pharmacy England understands that a number of PMR suppliers have integrated electronic CD registers.

See “PMR/EPS suppliers” section of this webpage.

Instant messaging providers
Prescribing systems (EPS)

GP practice system suppliers

Phase 4 roll-out?

EPS CDs enabled?

Mixed HRT PPC items auto separated?

SystmOne (TPP) Complete Complete Incomplete. Further information from DHSC/suppliers awaited.
EMIS Web (EMIS Health) Complete Complete Incomplete. Further information from DHSC/suppliers awaited.
Vision (InPS) Piloting Complete Incomplete. Further information from DHSC/suppliers awaited.

 

Prescribing systems Urgent & other care settings

EPS

Phase 4 roll-out?

EPS CDs enabled?

IC24 Capable Capable Capable
Advanced Adastra Capable Capable Capable
EMIS Web Capable Capable Capable
TPP systems Capable Capable Capable
Cleric

A number of GP practice have arrangements with NHS to consider introducing selected features within specified timeframes: GP IT Futures and previously GP Systems of Choice (GPSoC).

Reconciliation and stats suppliers

IT suppliers that may provide prescription statistics and assist pharmacy contractors with reconciling prescriptions processed compared to prescriptions priced are set out below.

Adheradata

PharmData

Real World Analytics (RWA)

Vaccination Point of Care systems
Video conferencing suppliers
Further info

If you are aware that any of the above supplier details have changed or you have a question about this webpage please email it@cpe.org.uk.

 

Return to the Pharmacy IT hub; System suppliers or IT a-z index

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