IT system supplier directory

Published on: 10th September 2014 | Updated on: 15th October 2026

This page brings together key suppliers of community pharmacy IT systems and services. It is designed to help you quickly find relevant options and further information.

Community Pharmacy England does not endorse any individual supplier or product. Inclusion on this page does not indicate approval.

Assurance: IT suppliers whether listed here or not, are encouraged to complete the Data Security and Protection Toolkit (DSPTK) supplier version and ISO270001. You can check DSPTK completion records to support your assurance. For further guidance on how to assess whether systems meet appropriate data security and other standards, see the ‘Your assessment of IT systems’ section of the Making systems work webpage.


Aggregators (pharmacy supplier aggregators)
Apps

Read more: Apps.

This include information about both patient-facing and pharmacy facing apps.

Booking and appointment systems

Read more: The ‘Lists of systems, services & suppliers’ section of the ‘Booking, referrals and appointments with IT’ webpage.

CPCF services IT system suppliers

CPCF services IT suppliers

The following suppliers meet the minimum NHS assurance standards for CPCF clinical services:

Read more: CPCF clinical services IT requirements

Additional suppliers are seeking alignment via the NHS Digital Services for Integrated Care (DSIC).

Systems for prescribing within CPCF

Refer to the ‘EPS prescribing systems (community pharmacy)’ section of this webpage.

Electronic CD registers

Electronic Controlled Drug (CD) registers can help you manage records and meet regulatory requirements.

Further information: Community Pharmacy England Controlled Drug regulations webpage and EPS Controlled Drugs guidance.

Dedicated solutions:

System and supplier (and website) DSPTK completion by supplier Contact details
CDRe (by Denward Manufacturing) ~ sales@denward.com; tel 01245 492986 and webform listed at contact us page.
CDRx (by MethaMeasure) MethaMeasure DSPTK publication history Tel 0800 027 0671 and support@cdregister.co.uk listed at bottom of website.
ECD REG ~
PharmCD (by PharmData) PharmData DSPTK publication history support@pharmdata.co.uk listed on the registration webpage.

Software packages which include an electronic CD register:

System and supplier (and website) DSPTK completion by supplier Contact details
Clara (by Get Clara) ~

hello@getclara.uk listed at bottom of website.

Also: Twitter; Facebook; and LinkedIn

CDsmart (by PharmSmart) ~ Webform and 0333 772 0679 listed at site
Hubnet ~ Webform and tel 0207 971 7777 listed at contact us page.
EPS IT system suppliers
Some EPS IT system suppliers include electronic CD register functionality within their systems. See the ‘EPS systems’ section below.

EPS dispensing systems
EPS systems (with Patient medication record  (PMR)) EPS system and contact details
AAH Pharmaceuticals
System: ProScript Connect (AAH) (AAH and Optum [formerly EMIS] partnership)
Email: etp@aah.co.uk
Sales: 02476 625562
Support: 0344 209 2601 (account number required)
Apotec System: Apotec CRM
Sales email: sales@apotec.com
Sales tel: 0330 390 5630 (option 2)
Support email: support@apotec.com
Support tel: 0330 390 5630 (option 1)
Boots
System: Columbus
Cegedim Healthcare Solutions Systems: Pharmacy Manager
Email: info@cegedimrx.co.uk
Sales: 0330 303 3342
Support: 0330 303 3340
X: @CHS Pharmacy
Invatech Health System: TITAN
Sales email: sales@invatechhealth.com
Sales tel: 0117 214 0315
Support email: support@titanpmr.com
Support tel: 0117 325 4755
X: @InvatechH
Titan support webpage includes details about chat in app or chat via WhatsApp
Optum System: ProScript Connect
Email: uk.communitypharmacy@optum.com
Sales/Support: 0300 303 3371
LinkedIn: OptumUK
X: Optum_UK
Pharmacy X System: PharmacyX
Email/contact: enquiries@pharmacyx.com
LinkedIn: PharmacyX
Positive Solutions

System: Analyst

Email: solutions@positive-solutions.co.uk
Sales : 01257 235910
Support : 01257 235940
X: @PosSolUK

RxWeb System: RxWeb
Support/sales email: sales@rxweb.co.uk, support@rxweb.co.uk
Sales: 1280 824 600. Support: 0207 784 7346
X: @RxWebSupport
VCare System: V-Rx
Email: info@vcaresystems.co.uk
Tel: 02086387291
X: @VCare_Systems
Linkedin: @VCareSystems

EPS prescribing systems (community pharmacy)

Prescribing within community pharmacy (CPCF)

Prescribing within CPCF (independent prescribing) is becoming an option for pharmacy owners who wish to become early adopters.

Previously, NHS England commissioned use of the CLEO SOLO EPS system within community pharmacy Pathfinder sites. This helped NHS England test and evaluate prescribing workflows within community pharmacy settings and informed the development of future strategy, requirements and standards for community pharmacy prescribing.

NHS England is working with suppliers to increase the range of prescribing systems available to community pharmacy. Additional systems are expected to become available following NHS Digital Services for Integrated Care (DSIC) related assurance for community pharmacy use. Before any systems can be approved, NHS requirements and technical specifications must be developed and refined. Suppliers must then design, develop, test and assure their systems for use within community pharmacy.

It will be down to pharmacy owners, having considered the relevant information, to decide on an individual basis whether it makes commercial sense for their business or whether they will instead prioritise the use of IP skills elsewhere in their business. Pharmacy owners choosing to prescribe within the CPCF should discuss shorter-term contracts, recognising that further digital developments and additional prescribing system options and capability are expected later.

Read more: Prescribing within the CPCF

Systems for the Independent Prescribing Pathfinder Programme

Refer to the NHS digital website.

EPS prescribing systems (other settings)

Prescribing within GP practices, urgent and other approved care settings

Within GP practices, these systems are in use:

  • EMIS Web
  • Medicus
  • SystmOne (TPP)
  • Vision (InPS)

Some GP practices are adopting new functionality through national programmes such as GP IT Futures.

Read more about prescribing systems approved for GP, urgent and specified care settings at the NHS digital website.

Instant messaging providers
Patient apps (engagement platforms)

Patients increasingly expect digital services from their pharmacy, alongside NHS App functionality.

See the Directory of patient apps (engagement platforms) for available options integrated with NHS services.

Reconciliation and stats suppliers

These suppliers may help you review prescription data and reconcile items submitted versus those priced:

Vaccination Point of Care systems

Information on point of care vaccination systems provided through NHS England.

Further info

If you spot any changes or have a question about this page, please email da@cpe.org.uk.

 

 Return to the Pharmacy IT hub

For more information on this topic please email it@cpe.org.uk

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