2023/24 Community Pharmacy Assurance Framework (CPAF) screening questionnaire

The 2023/24 Community Pharmacy Assurance Framework (CPAF) screening questionnaire will be available for completion from approximately 1am on Monday 3rd July 2023 until midnight on Sunday 30th July 2023.

As a result of NHS regulations introduced at the end of 2020, completion of CPAF is now a requirement of the Terms of Service. Therefore, pharmacy owners must complete the screening questionnaire and, if required, the full CPAF questionnaire.

The short screening questionnaire consists of 10 questions. Pharmacy owners who use the NHS Business Services Authority (NHSBSA) Manage Your Service (MYS) portal will be required to complete the questionnaire on the portal. Those who are not yet signed up to MYS will be able to complete the questionnaire online.

The questions will be published on the NHSBSA website ahead of the 3rd July 2023 go-live date to give pharmacy owners advance notice of these.

Once the screening questionnaires have been completed, NHS England will then select a small number of pharmacies for a monitoring visit and/or to complete the full CPAF questionnaire.

Community Pharmacy England has published a short Briefing on the screening process. Read the briefing

As the questions have not changed since 2022/23 the previous briefing is still relevant.

Community pharmacies should receive information and instructions on how to complete the screening questionnaire either via email from the NHSBSA or from their own Head Office. Pharmacy owners are advised to contact NHSBSA by emailing pharmacysupport@nhsbsa.nhs.uk  if they have not received details of the questionnaire by Tuesday 4th July 2023, or if they have any problems or queries completing the questionnaire.