Funding & Reimbursement Shorts: Dispensing and Claiming SSPs

Community Pharmacy England’s in-house Drug Tariff and funding experts have created a new video providing guidance on how to correctly endorse and claim for any supplies made against a Serious Shortage Protocol (SSP).

This is part of Community Pharmacy England’s ‘Funding & Reimbursement Shorts’ series, which has been created to provide pharmacy owners and their teams with more information on common funding and reimbursement topics.

In our latest video which is available now for community pharmacy teams to watch, Mitesh Bhudia and Suraj Shah from our Dispensing and Supply Team, discuss the topic of SSPs, including:

  • How to correctly endorse an SSP to ensure correct payment;
  • Common reasons why SSP claims are deemed incorrect/invalid and are not paid; and
  • How to reconcile SSP prescriptions.

Watch the SSP video here:


Further information and resources:

Serious Shortage Protocols (SSPs) hub page

Top tips to claim and reconcile payments for SSPs

Funding & Reimbursement Shorts

Community Pharmacy England’s series of short videos aim to provide pharmacy owners and their teams with more information on common funding and reimbursement topics, enhancing understanding of specific topics and addressing common queries. In the videos, our in-house Drug Tariff and funding experts will offer practical advice on topics such as:

  • prescription endorsement and submission requirements;
  • common dispensing errors identified by our prescription audit team and advice on how to avoid these errors;
  • price concessions;
  • drug reimbursement reforms; and
  • how the margins survey works and other wider funding issues.

For previous short videos, visit our Funding & Reimbursement Shorts hubpage.

The videos are supplemented by factsheets and briefings produced by the Dispensing and Supply team including the overarching ‘Top tips to maximise dispensing income’ factsheet, which links to a wealth of resources and serves as a handy written checklist for the wider pharmacy team.

Later videos will cover topics such as prescription switching, FS endorsement and Original Pack Dispensing (OPD) and more. We would also welcome your requests for other future topics – please email ds.team@cpe.org.uk with any suggestions.