NHSmail becoming NHS.net Connect: New Launchpad homepage coming soon

The NHSmail programme is being rebranded to NHS.net Connect. This change, announced previously, introduces a refreshed look and new features. Your existing NHS.net email address, login details, and helpdesk support will remain the same.

Some NHS.net users will soon see a refreshed homepage and improved features designed to make communication across the NHS easier.

The new NHS.net Connect landing page is called the Launchpad. It brings together key tools in one place:

  • NHS.net Outlook email
  • Microsoft Teams
  • Shared mailboxes
  • Account settings

This update is part of wider NHS digital improvements to make services more joined-up, secure and easier to use.

Watch the video to see what’s new:

What pharmacy teams need to do

You don’t need to take any action yet. NHS.net Connect will be introduced gradually, and pharmacy teams will receive clear, step-by-step guidance when it’s time to switch.

Your existing NHSmail account will continue to work as usual for now. When the change happens, your email address will stay the same, and you’ll still be able to access your shared mailbox and Microsoft Teams.

For technical issues

Continue to refer to the NHS.net technical issues and escalation factsheet.

Find out more

Visit our NHS.net webpage or support.nhs.net for further guidance.

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