Verifying your NHS Profile Manager profile
Ahead of the 31st December 2024 deadline*, we would like to remind pharmacy owners of the need to update NHS Profile Manager each quarter to ensure that their pharmacy’s NHS website and Directory of Service (DoS) profile information is up to date.
The NHS Terms of Service require pharmacy owners to check that their opening hours, contact information, facilities and services information are up to date for each profile, each financial quarter. You should mark each module as verified even if no change is required to the information.
*Note: The NHS Contract quarters are 1st April to 30th June; 1st July to 30th September; 1st October to 31st December; and 1st January to 31st March.
How to register and update/verify your profile
Register for NHS Profile Manager, if you haven’t already with your personal NHSmail address. You’ll need NHSmail to use NHS Profile Manager. If NHSmail-related support is required, please refer to the guidance below. If you have already registered, then proceed to update/verify your NHS Profile Manager pharmacy profile now.
Top tips
- Verify early: set a diary reminder for the start of each quarter* to perform the verification
- Update your profile as soon as there is any change
- Register several staff to access NHS Profile Manager for business continuity purposes. A personal NHSmail account is required to register staff members. Pharmacies are entitled to up to 10 personal NHSmail accounts.
Further information and support
Our NHS Profile Manager webpage: including information and FAQs
NHS Profile Manager team tutorial videos on YouTube
