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Distance selling pharmacies

The National Health Service (Pharmaceutical and Local Pharmaceutical Services) Regulations 2013 detail a number of conditions for distance selling pharmacies (DSPs) in addition to the regulations governing all pharmacies. As compliance with the conditions is a pre-requisite for all DSPs [...]

Published on: 10th July 2013 | Updated on: 28th June 2022

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Support for Self Care

Pharmacies will help manage minor ailments and common conditions, by the provision of advice and where appropriate, the sale of medicines, including dealing with referrals from NHS 111. Records will be kept where the pharmacist considers it relevant to the [...]

Published on: 10th July 2013 | Updated on: 25th July 2022

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Signposting

NHS England will provide pharmacies with lists of sources of care and support in the area. Pharmacies will be expected to help people who ask for assistance by directing them to the most appropriate source of help. Service Specification Click [...]

Published on: 10th July 2013 | Updated on: 25th July 2022

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Public Health (Promotion of Healthy Lifestyles)

Each financial year (1st April to 31st March), pharmacies are required to participate in up to six health campaigns at the request of NHS England. This generally involves the display and distribution of leaflets provided by NHS England; see further [...]

Published on: 10th July 2013 | Updated on: 24th April 2024

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Disposal of unwanted medicines

Community pharmacy owners are obliged to accept back unwanted medicines from patients. The regional NHS England team will make arrangements for a waste contractor to collect the medicines from pharmacies at regular intervals. The pharmacy owner must, if required by [...]

Published on: 10th July 2013 | Updated on: 16th August 2023

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Dispensing Appliances

Pharmacists may regularly dispense appliances in the course of their business, or they may dispense such prescriptions infrequently, or they may have taken a decision not to dispense them at all.  Whilst the Terms of Service requires a pharmacist to [...]

Published on: 10th July 2013 | Updated on: 17th April 2024

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Stoma Appliance Customisation (SAC)

Stoma Appliance Customisation (SAC) is the third Advanced Service to be introduced into the English Community Pharmacy Contractual Framework (CPCF). The service involves the customisation of a quantity of more than one stoma appliance, based on the patient’s measurements or a template. [...]

Published on: 10th July 2013 | Updated on: 25th August 2023

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Advanced Services

Other relevant pages and resources National services provided by community pharmacies in 2021/22 infographic This infographic provides information on the number of Advanced services provided by community pharmacy teams in England during 2021/22. Archived Advanced services Community Pharmacist Consultation Service [...]

Published on: 10th July 2013 | Updated on: 19th February 2024

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Repeat Dispensing and eRD

At least two thirds of all prescriptions generated in primary care are for patients needing repeat supplies of regular medicines and since 2005, Repeat Dispensing has been an Essential Service within the Community Pharmacy Contractual Framework (CPCF). Patients using the [...]

Published on: 10th July 2013 | Updated on: 17th April 2024

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Clinical Governance

Schedule 4 of the NHS (Pharmaceutical and Local Pharmaceutical Services) Regulations 2013 set out the ‘Terms of Service of NHS pharmacists in four parts.  Part 2 are the Essential services, Part 3 are the Hours of opening provisions, and Part [...]

Published on: 10th July 2013 | Updated on: 15th May 2024

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Dispensing Medicines

Pharmacies are required to maintain a record of all medicines dispensed, and also keep records of any interventions made which they judge to be significant. The Electronic Prescription Service (EPS) is also being implemented as part of the dispensing service. [...]

Published on: 10th July 2013 | Updated on: 30th June 2022

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Essential Services

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Published on: 10th July 2013 | Updated on: 17th April 2024

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Appliance Use Review (AUR)

Appliance Use Review (AUR) was the second Advanced Service to be introduced into the NHS Community Pharmacy Contractual Framework (CPCF). AURs can be carried out by a pharmacist or a specialist nurse in the pharmacy or at the patient’s home. [...]

Published on: 10th July 2013 | Updated on: 23rd August 2023

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Virtual Drug Tariff

What is the Drug Tariff? The Drug Tariff is produced monthly by the Pharmaceutical Directorate of the NHS Business Services Authority (NHSBSA) for the Secretary of State. The Drug Tariff provides information on what will be paid to contractors for [...]

Published on: 10th July 2013 | Updated on: 15th March 2022