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Exemptions from the prescription charge

In February 2023, the Department of Health and Social Care (DHSC) announced that patients in England will be able to access cheaper Hormone Replacement Therapy (HRT) for menopause through a new HRT prescription prepayment certificate (HRT PPC). From 1 April [...]

Published on: 18th June 2013 | Updated on: 3rd May 2024

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Prescription charge refund procedure

Following the introduction of the Hormone Replacement Therapy Prescription Prepayment Certificate (HRT PPC), the FP57 receipt and refund claim form has been updated. The new FP57 is now available to order, however, there will be a period of transition where [...]

Published on: 18th June 2013 | Updated on: 4th August 2023

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What does the patient pay?

The Department of Health and Social Care (DHSC) uplifted the NHS prescription charge to £9.90 from 1st May 2024. The NHS prescription charge is reviewed annually. Community Pharmacy England has designed a downloadable Prescription Charge Card for community pharmacies. As [...]

Published on: 18th June 2013 | Updated on: 3rd May 2024

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Endorsement guidance

This is a quick reference guide to the prescription endorsements which pharmacy teams may need to use. Accurate endorsement is vital to ensuring correct payment from the NHS Business Services Authority (NHSBSA). Pharmacy teams are able to download the Dispensing [...]

Published on: 18th June 2013 | Updated on: 16th April 2024

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Problems obtaining an appliance?

Please complete the details below to report problems experienced in obtaining a product listed in Part IX of the Drug Tariff — whether it be extra charges being added, higher than Drug Tariff price, or difficulties in obtaining. Community Pharmacy England will [...]

Published on: 31st May 2013 | Updated on: 30th March 2022

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Feedback on our site

Please give us your thoughts on the Community Pharmacy England website below

Published on: 31st May 2013 | Updated on: 28th July 2023

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Terms and conditions

The information and graphics published on this website (‘the Information’) do not constitute any contractual or other binding commitment on the Pharmaceutical Services Negotiating Committee, nor shall any such Information be construed as an offer or other invitation to purchase [...]

Published on: 31st May 2013 | Updated on: 5th March 2023

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Privacy and cookies

What Are Cookies As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it [...]

Published on: 31st May 2013 | Updated on: 27th June 2022

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Out of pocket expenses

The out of pocket (OOP) expenses endorsement enables community pharmacy contractors to claim payment, where in exceptional circumstances, the contractor has incurred expenses in obtaining eligible products (see chart below) and where the product is not required to be frequently supplied [...]

Published on: 3rd May 2013 | Updated on: 18th April 2024

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Broken bulk

The broken bulk (‘BB’) endorsement enables pharmacy teams to claim payment for a complete pack of an eligible product where only a part-pack has been dispensed. For a claim to be accepted, contractors must dispense from the pack or combination of [...]

Published on: 3rd May 2013 | Updated on: 6th March 2024

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Published on: 25th April 2013 | Updated on: 23rd June 2023

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Published on: 25th April 2013 | Updated on: 28th July 2023