Services Database Pharmacy First Minor Ailment Service (Airedale, Wharfedale & Craven Area)

The pharmacy will provide advice and support, including printed information where appropriate, to people on the management of minor ailments, including where necessary, the supply of medicines for the treatment of the minor ailment.

Patients exempt from prescription charges will be supplied treatments free of charge.

For patients not exempt from prescription charges, the pharmacy may provide advice and sell OTC medicines to the person to help manage the minor ailment, as described in Essential Service 6 Self Care. Alternatively, if the product costs over the standard prescription charge, the pharmacy can provide the treatment under this service and the patient will pay one script charge per item supplied.

Only patients registered with a Airedale, Wharfedale or Craven (AWC) GP are eligible to receive advice and treatment under this service. Those not registered with a GP or registered with a GP from outside the AWC CCG area should be offered advice and purchase of OTC treatment, or referred to their own GP.

The Minor Ailment Service is to be provided by a pharmacist who can meet the following competencies and underpinning knowledge. This is demonstrated by a completed Declaration of Competence form.

The pharmacy contractor has a duty to ensure that pharmacists and staff involved in the provision of the service have relevant knowledge and are appropriately trained in the operation of the service.