Services Database Smoking Cessation in Community Pharmacies (Southampton Area)

A smoking cessation service for clients who need support from the contractor to give up smoking using one to one interventions.
The initial assessment includes:

• assessing if the client would be better suited to Stop Smoking interventions from Southampton Quitters;
• asking if the client would like to make an attempt to stop smoking and receive weekly advice and support to stop; and
• assessing how ready the client is to make a change.

The initial treatment session includes:

• completing Pharmoutcomes templates to ensure effective ongoing service delivery and audit;
• setting a target quit date with the client;
• assessing the clients smoking behaviour e.g. are they a highly dependent smoker?;
• taking an initial CO reading for baseline assessment and explaining its use as a motivational aid;
• explaining the benefits of quitting smoking;
• exploring any barriers/concerns affecting the client’s success;
• identifying treatment options with the client;
• agreeing a treating plan with the client, including;
• coping strategies to maximise commitment to the target quit date;
• one weeks supply of the chosen pharmacotherapy;
• explanation of the use of the chosen product(s);
• an action plan for the week ahead;
• an appointment for 7 day’s time or pre-arrange contact by telephone or SMS;
• giving the client the contact number for the pharmacy, and the Southampton Quitters Service; and
• recording the consultation in PharmOutcomes.

The subsequent treatment sessions include:

• reflection on the previous weeks, addressing any key issues or problem areas;
• self-reported smoking status preferably followed by a CO test for validation (and ensuring this is recorded);
• reinforcing week on week success;
• making further weekly appointments;
• a further weeks supply of product at each treatment session;
• following up missed appointments with telephone contact and / or written contact;
• referral to Southampton Quitters of clients who choose to or require more intensive support following failure to quit; and
• ensuring PharmOutcomes is up to date and accurate.

All advisors are required to undertake Level 1 online training provided by National Centre for Smoking Cessation Training within 3 months of the start of this agreement. This can be found at https://ncsct-training.co.uk/player/play/NCSCTSmokingCessationTrainingProgramme.
Level 2 Training is provided by Southampton Quitters and is required to provide this service.
All advisors are required to undergo refresher training on an annual basis provided by Southampton Quitters.