IT system supplier directory

Published on: 10th September 2014 | Updated on: 7th July 2026

This page brings together key suppliers of community pharmacy IT systems and services. It is designed to help you quickly find relevant options and further information.

Community Pharmacy England does not endorse any individual supplier or product. Inclusion on this page does not indicate approval.

Assurance: IT suppliers whether listed here or not, are encouraged to complete the Data Security and Protection Toolkit (DSPTK) supplier version and ISO270001. You can check DSPTK completion records to support your assurance. For further guidance on how to assess whether systems meet appropriate data security and other standards, see the ‘Your assessment of IT systems’ section of the Making systems work webpage.


Aggregators (pharmacy supplier aggregators)
Apps

Read more: Apps.

This include information about both patient-facing and pharmacy facing apps.

Booking and appointment systems

Read more: The ‘Lists of systems, services & suppliers’ section of the ‘Booking, referrals and appointments with IT’ webpage.

CPCF clinical services IT system suppliers

The following suppliers meet the minimum NHS assurance standards for CPCF clinical services:

Read more: CPCF clinical services IT requirements

Additional suppliers are seeking alignment via the NHS Digital Services for Integrated Care (DSIC).

Electronic CD registers

Electronic Controlled Drug (CD) registers can help you manage records and meet regulatory requirements.

Further information: Community Pharmacy England Controlled Drug regulations webpage and EPS Controlled Drugs guidance.

Dedicated solutions:

System and supplier (and website) DSPTK completion by supplier Contact details
CDRe (by Denward Manufacturing) ~ sales@denward.com; tel 01245 492986 and webform listed at contact us page.
CDRx (by MethaMeasure) ~ Tel 0800 027 0671 and support@cdregister.co.uk listed at bottom of website.
ECD REG ~
PharmCD (by PharmData) DSPTK completed (see PharmData DSPTK publication history) support@pharmdata.co.uk listed on the registration webpage.

Software packages which include an electronic CD register:

System and supplier (and website) DSPTK completion by supplier Contact details
Clara (by Get Clara) ~

hello@getclara.uk listed at bottom of website.

Also: Twitter; Facebook; and LinkedIn

CDsmart (by PharmSmart) ~ Webform and 0333 772 0679 listed at site
Hubnet ~ Webform and tel 0207 971 7777 listed at contact us page.
EPS IT system suppliers
Some EPS IT system suppliers include electronic CD register functionality within their systems. See the ‘EPS systems’ section below.

EPS systems (with PMRs)
EPS systems (with Patient medication record  (PMR)) EPS system and contact details
AAH Pharmaceuticals
System: ProScript Connect (AAH) (AAH and Optum [formerly EMIS] partnership)
Email: etp@aah.co.uk
Sales: 02476 625562
Support: 0344 209 2601 (account number required)
Apotec System: Apotec CRM
Sales email: sales@apotec.com
Sales tel: 0330 390 5630 (option 2)
Support email: support@apotec.com
Support tel: 0330 390 5630 (option 1)
Boots
System: Columbus
Cegedim Healthcare Solutions Systems: Pharmacy Manager
Email: info@cegedimrx.co.uk
Sales: 0330 303 3342
Support: 0330 303 3340
X: @CHS Pharmacy
Invatech Health System: TITAN
Sales email: sales@invatechhealth.com
Sales tel: 0117 214 0315
Support email: support@titanpmr.com
Support tel: 0117 325 4755
X: @InvatechH
Titan support webpage includes details about chat in app or chat via WhatsApp
Optum System: ProScript Connect
Email: uk.communitypharmacy@optum.com
Sales/Support: 0300 303 3371
LinkedIn: OptumUK
X: Optum_UK
Pharmacy X System: PharmacyX
Email/contact: enquiries@pharmacyx.com
LinkedIn: PharmacyX
Positive Solutions

System: Analyst

Email: solutions@positive-solutions.co.uk
Sales : 01257 235910
Support : 01257 235940
X: @PosSolUK

RxWeb System: RxWeb
Support/sales email: sales@rxweb.co.uk, support@rxweb.co.uk
Sales: 1280 824 600. Support: 0207 784 7346
X: @RxWebSupport
VCare System: V-Rx
Email: info@vcaresystems.co.uk
Tel: 02086387291
X: @VCare_Systems
Linkedin: @VCareSystems

Instant messaging providers
Independent Prescribing

EPS systems used in the Community Pharmacy Independent Prescribing Pathfinder Programme:

GP practice system suppliers

Non-nominated prescriptions 

Non-nominated prescriptions 

Mixed HRT PPC items auto separated?

SystmOne (TPP) Capable Capable Incomplete. Further information from DHSC/suppliers awaited.
EMIS Web Capable Capable Incomplete. Further information from DHSC/suppliers awaited.
Vision (InPS) Piloting Complete Incomplete. Further information from DHSC/suppliers awaited.

 

Prescribing systems Urgent & other care settings

EPS

Non-nominated prescriptions  

EPS CDs

IC24 Capable Capable Capable
Advanced Adastra Capable Capable Capable
EMIS Web Capable Capable Capable
TPP systems Capable Capable Capable
Cleric

Some GP practices are adopting new functionality through national programmes such as GP IT Futures.

Patient apps (engagement platforms)

Patients increasingly expect digital services from their pharmacy, alongside NHS App functionality.

See the Directory of patient apps (engagement platforms) for available options integrated with NHS services.

Reconciliation and stats suppliers

These suppliers may help you review prescription data and reconcile items submitted versus those priced:

Vaccination Point of Care systems

Information on point of care vaccination systems provided through NHS England.

Further info

If you spot any changes or have a question about this page, please email da@cpe.org.uk.

 

 Return to the Pharmacy IT hub

For more information on this topic please email it@cpe.org.uk

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