Wearables (IT)

Published on: 18th June 2020 | Updated on: 7th April 2022

Wearables are wearable health-tracking technology items such as smartwatches and fitness trackers. They frequently interoperate with one or more apps.

Wearable data into records

In some cases, appropriate data sharing agreements might allow patients to choose to have data from their app or wearable integrated with their electronic health records which can be shared with healthcare professionals such as community pharmacists.

Recommending wearables

If recommending wearables to patients, you should consider whether these have been endorsed by reputable organisations and reviews.

Also consider app considerations for the app(s) which interoperate with the wearable. Read more at App considerations.

Patient facing resources

NHS website includes some information about wearables such as fitness trackers.

Feeding back about wearables

The patient process is:


Give positive and negative feedback to wearable developers to help them improve their products. Contact them using either their link at, or using contact information from the supplier’s website.


Reviews can be left online.


If you have concerns about a health app, you can report it to:

  • Information Commissioners Office (ICO)  – those UK wearable suppliers which might be misusing data.
  • National Reporting and Learning Service (NRLS) – those wearables which may be contributing to the occurrence of patient safety incidents.
  • NHS England Identity team – those wearable suppliers which may be contravening NHS identity/logo guidance e.g. use of the NHS logo to suggest that the wearable supplier or their product is allowing a free and fair choice of pharmacy. If the choice is limited then this should be clear to all patients.
  • The wearable supplier- you may email the supplier to ask your question, if their contact details are included on their website.

See also Process for feeding back or reporting about apps.


Further info

If you have queries on this webpage or you require more information please contact it@cpe.org.uk. To share and hear views about digital developments with like-minded pharmacy team members, join the CP Digital email group today.



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