NHS Business Services Authority (NHSBSA) webinars, open days and site information

Published on: 19th July 2013 | Updated on: 9th December 2024

The NHSBSA hold regular webinars and open days for pharmacy staff which covers topics ranging from endorsing and referred backs to batch submissions and switching. Anyone involved in sending in prescriptions for reimbursement and remuneration may find the NHSBSA open days useful.

Online sessions last approximately 60 minutes.

In-person open days take place at Bridge House, Newcastle and usually last about 90 minutes.

The online presentation covers the same information as the onsite visit and is live, so you can ask any questions you may have. Online sessions mirror a site visit where you will see prescriptions arriving onsite, discover how they are prepared, scanned and processed before being paid. It will also cover essential hints and tips on subjects such as batch submission, endorsing, fee claiming and switching. These sessions can be tailored to suit your needs.

Webinar sessions

The NHSBSA also hold webinar sessions for dispensing contractors on popular topics to keep you informed and answer any questions you may have. Subjects include:

  • Endorsing and Referred backs.
  • Batch submission and Switching.

These sessions usually last around 30 minutes

Upcoming events for Pharmacies

  • Thursday 12 December 2024 at 10am
  • Tuesday 14 January 2025 at 10am
  • Tuesday 28 January 2025 at 2pm
  • Tuesday 11 February 2025 at 10am
  • Thursday 13 March 2025 at 10am
  • Thursday 27 March 2025 at 2pm

Book your place

To book your place on an online open day, email open-days@nhsbsa.nhs.uk with details of the date and time of your preferred session.

NHSBSA regularly add more dates. Check their page for future sessions.

Request a session

If you have a particular need or topic that you would like NHSBSA to cover, or if you are unable to attend one of the upcoming dates, NHSBSA can arrange a bespoke webinar for you. Contact open-days@nhsbsa.nhs.uk for more information.

Processing site details

The NHS Business Services Authority (NHSBSA)  has three processing sites. Prescriptions should be sent to one of the following scanning sites :

  • Ridgway House, Northgate Close, Horwich, Bolton, BL6 6PQ
  • Bridge House, 152 Pilgrim Street, Newcastle Upon Tyne, NE1 6SN.
  • Unit 5, Greenfinch Way, Newburn Riverside, Newcastle upon Tyne, NE15 8NX.

See NHSBSAs Hints and Tips, open days and webinars page for more information and to access their quarterly Hints and Tips e-bulletin.

For more information on this topic please email comms.team@cpe.org.uk

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