Supply difficulties (Novartis)

Published on: 4th February 2014 | Updated on: 15th March 2022

Novartis has advised that there are currently supply difficulties with the following products:

  • Aimovig AI 70mg
  • Afinitor 5mg & 10mg
  • Entresto 24/26mg, 49/51mg & 97/103mg
  • Estradot TTS-25, 37.5, 50, 75 & 100 Patches
  • Exjade 90mg, 180mg, 360mg
  • Kisqali 200mg, 400mg & 600mg
  • Rydapt 25mg
  • Sandostatin LAR powder and solvent for susp for injection vials 10mg, 20mg & 30mg
  • Tasigna 150mg & 200mg
  • Ultibro Breezhaler
  • Votrient 200mg & 400mg

Products are only available via Alliance and AAH.

Entresto is supplied solely through AAH. If you experience difficulties, please contact AAH Emergency Order Line on 0344 561 8899 (option 2).

Ultibro is supplied solely through Alliance. If you experience difficulties, please contact Alliance Emergency Order Line on 0203 044 8930.

Novartis are able to provide direct deliveries if pharmacies experience difficulties obtaining prescription medication from our chosen wholesalers.

To order directly, please call Novartis Customer Care on 08457 419 442 or e-mail

Page last edited: 13/11/18

For more information on this topic please email

Latest Dispensing & Supply news

View more Dispensing & Supply newsSee all