Change to Creon® distribution arrangements from 1 March 2025
Viatris UK has announced that, from 1 March 2025, all orders of licensed Creon® preparations should be placed directly with Alliance Healthcare UK.
This is a shift away from the current three-wholesaler (AAH, Alliance Healthcare UK and Phoenix) distribution model to using only Alliance Healthcare UK as the sole distributor of licensed Creon® preparations in the UK.
The details of the products covered by the new distribution arrangements are included in the table below.
| Product | Price | Pip Code |
| Creon® 10000 gastro-resistant capsules (100) | £12.93 | 2291847 |
| Creon® 25000 gastro-resistant capsules (100) | £28.25 | 2553436 |
| Creon® Micro Pancreatin 60.12mg gastro-resistant granules (20g) | £31.50 | 3023231 |
Viatris UK believes this change will support the optimal distribution of licensed Creon® preparations to healthcare providers across the UK. Viatris UK is in regular contact with the Department of Health and Social Care, patient association groups and healthcare professionals to provide frequent updates on the supply status.
For any questions or for further information about the new supply arrangements, pharmacy teams are advised to contact the dedicated Creon® customer support line on 0800 8086410 (open Monday to Friday between 9:00 to 17:00).
Creon® availability
In December 2024, a National Patient Safety Alert (NPSA) for Shortage of Pancreatic enzyme replacement therapy (PERT) was published highlighting that Creon® will remain in limited supply until 2026 and alternatives such as Nutrizym® 22 capsules and Pancrex V® capsules and powder are intermittently available but are unable to fully cover the gap in supply.
Please note, there are currently two active SSPs for Creon® capsules: SSP 060 and SSP 061. If the prescription is for more than one month’s supply, these SSPs allow pharmacies to supply the equivalent of one months’ supply. Click here for more information on Serious Shortage Protocols.
Due to the ongoing supply issues affecting availability of licensed PERT preparations, community pharmacies may receive prescriptions ordering unlicensed imports. More information on dispensing prescriptions for unlicensed PERT preparations can be found here.
