Reminder: Requirement to update NHS website and DoS profile by end of September

Community pharmacy contractors are reminded of the Terms of Service requirement to ensure they verify and, where necessary, update the information contained in their NHS website profile and their Directory of Services (DoS) profile at least once each quarter* of the financial year. For the current financial quarter, the deadline for completing this is 30th September 2021.

Even if no changes have been made during the financial quarter, contractors must still verify this information as this creates a record which will act as evidence to NHS England and NHS Improvement that these actions have been undertaken.

If contractors are unsure when they last updated/verified their NHS website profile, there are three ‘Last updated’ dates on a pharmacy’s NHS website profile (two of these are displayed on the Overview page and one on the Treatments and Services page). These should all have a date listed which is between 1st July to 30th September 2021.

The DoS profile updater, used to update DoS profiles, now also has a ‘Date last reviewed’ which is displayed when users log in and begin the review of their pharmacy. Again, this should display a date between 1st July to 30th September 2021.

Read more about updating NHS website profiles

Read more about updating DoS profiles

*The financial quarters are 1st April to 30th June; 1st July to 30th September; 1st October to 31st December; and 1st January to 31st March.

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