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Training for staff (EPS)

See Preparing & enhancing EPS   Return to the IT section: EPS home / eRD / Smartcards/ System suppliers Return to the EPS sections relating to: Overview / Preparing&enhancing EPS / Nomination / Dispensing&Supply EPS / CDs / EPS/IT contingency planning / Submission / Cancelling/changing EPS / RTEC / Future EPS resources/factsheets also include: Submitting EPS in time, checking EPS totals, Nomination Principles, Reporting EPS issues, EPS CDs FAQs, Tokens, Tracker [...]

Published on: 16th July 2013 | Updated on: 15th March 2022

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Pharmacy ODS codes & ODS change

Your pharmacy ODS code is the pharmacy’s unique identifying code. If your pharmacy ODS code may change (e.g. when the location or ownership changes) then there are actions needed to ensure a smoother transition. ODS change: Community Pharmacy England recommends [...]

Published on: 16th July 2013 | Updated on: 19th March 2024

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IT and EPS contingency planning

Business continuity resources are found at our Business continuity hub and the emergency and business continuity and template planning page. IT/EPS-specific additional resources and some suggested actions include the below. This website section has continued to be updated in light [...]

Published on: 16th July 2013 | Updated on: 27th September 2022

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Cancellation and Not Dispensed (ND) in EPS

Cancelling electronic prescriptions is easier versus cancelling paper ones. Electronic prescriptions can be ‘cleanly’ cancelled by the prescriber if the pharmacy has not yet downloaded it, e.g. if an error is spotted immediately. Community Pharmacy England has received feedback that [...]

Published on: 16th July 2013 | Updated on: 15th March 2022

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Nomination of patients (EPS)

Nomination is a process that was introduced in Release 2 of EPS. It gives patients the option to choose, or ‘nominate’, a preferred dispensing contractor(s) to which their prescriptions can be sent electronically using EPS. See also: Nomination Core Principles [...]

Published on: 16th July 2013 | Updated on: 18th October 2023

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Submission (EPS)

EPS endorsing, submission and reconciliation info is set out on this webpage. Click on a heading or link to ‘show’ or read more or return to EPS home or EPS dispensing for more on EPS. Return to the Pharmacy IT hub; [...]

Published on: 16th July 2013 | Updated on: 16th May 2022

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Electronic Repeat Dispensing (eRD)

Release 2 of the Electronic Prescription Service (EPS) includes electronic repeat dispensing (eRD) service. How does eRD work? Multiple ‘issues’: When issuing a repeatable prescription, the prescriber will authorise a prescription with a specified number of issues; each issue contains [...]

Published on: 16th July 2013 | Updated on: 15th March 2022

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Enhancing EPS or preparing for it

EPS enhancement and preparation info is set out on this webpage. Click on a heading or link to ‘show’ or read more or return to EPS home for more on EPS. To get the most out of EPS, refer to the EPS [...]

Published on: 16th July 2013 | Updated on: 7th April 2022

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Manufacturer contingency arrangements

The table below summarises the contingency arrangements for the manufacturers and products that Community Pharmacy England is currently most frequently receiving calls about: Manufacturer Affected Products include Summary of Contingency Ordering Procedure ALK-Abello Grazax Jext® If a pharmacy has difficulties [...]

Published on: 15th July 2013 | Updated on: 12th February 2024

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Sorting your prescriptions prior to submission

This section contains guidance for pharmacy contractors in England on submitting prescriptions to NHS Prescription Services. Welsh contractors should refer to information on the Health Solutions Wales (HSW) website. Pharmacy teams are able to download our Prescription Submission Factsheet for more information. How [...]

Published on: 15th July 2013 | Updated on: 13th July 2022

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Daily dispensing checks

Below is a checklist of actions recommended to take before submitting your bundle to the Pricing Authority at the end of the month, which could help to improve the accuracy of pricing. Contractors should familiarise themselves with the prescription submission requirements [...]

Published on: 15th July 2013 | Updated on: 15th March 2022

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Unlicensed specials and imports

Community Pharmacy England Briefing: Part VIIID – Specials with reimbursement prices relative to commonly identified pack sizes provides guidance on the new Part VIIID arrangements as FAQs covering the reasons for the introduction of a new section in the Drug [...]

Published on: 15th July 2013 | Updated on: 9th September 2022

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Market entry regulations

QUICK LINKS Pharmacy Regulations 2013 Please note: Persons who are not already pharmacy contractors should seek their own legal advice since Community Pharmacy England and LPCs are unable to offer support. The following are links to the relevant regulations and [...]

Published on: 12th July 2013 | Updated on: 22nd March 2024

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Regulations and regulatory matters

QUICK LINKS Pharmacy Regulations 2013 Terms of Service The NHS (Pharmaceutical and Local Pharmaceutical Services) Regulations 2013 The regulations came into effect on 1 April 2013, and replaced the 2012 regulations.  They reflect the new NHS architecture, in which NHS [...]

Published on: 11th July 2013 | Updated on: 19th October 2023

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Opening hours (including unplanned temporary closures)

A pharmacy normally has 40 core contractual hours (or 100 for those that have opened under the former exemption from the control of entry test). Latest update: Amendment to notice periods required for changing supplementary hours Further information on opening [...]

Published on: 11th July 2013 | Updated on: 11th December 2023