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Data security templates and resources

Community Pharmacy England with others prepared data security and data security (IG) templates that may assist pharmacy contractors with their completion of the Data and Security Protection Toolkit (DSPTK). Community Pharmacy England continues to revise these as needed. The GDPR [...]

Published on: 23rd July 2013 | Updated on: 16th August 2022

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Prescription switching

Download our factsheet: Prescription Switching. QUICK LINKS REF: Drug Tariff Part XVI EPS exemption Exemptions from charge Prescription Charge Refunds During the pricing of prescriptions, if the Pricing Authority does not agree with the charge group (i.e. paid or exempt) [...]

Published on: 23rd July 2013 | Updated on: 21st November 2022

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Prescription Rechecks

Pharmacy contractors concerned about prescription pricing errors may request the NHS Business Services Authority (NHSBSA) to carry out a recheck of prescription(s) (or entire monthly prescription bundles) if it is believed that they have been priced incorrectly. This factsheet explains [...]

Published on: 19th July 2013 | Updated on: 1st April 2022

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PSNC prescription pricing audits

Community Pharmacy England’s Pricing Audit Centre The Pricing Audit Centre (PAC) team conducts independent checks to verify the accuracy of the pricing of prescriptions by the NHS Business Services Authority (NHSBSA). They also complete the monthly audit of the Margin [...]

Published on: 19th July 2013 | Updated on: 1st April 2022

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Prescription returns

See our Community Pharmacy England Briefing 020/22: Understanding prescription returns and disallowed items. Where the NHS Business Services Authority (NHSBSA) cannot process a prescription item for payment due to insufficient endorsed information, it is returned to the pharmacy for the [...]

Published on: 17th July 2013 | Updated on: 23rd January 2024

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Nomination of patients (EPS)

Nomination is a process that was introduced in Release 2 of EPS. It gives patients the option to choose, or ‘nominate’, a preferred dispensing contractor(s) to which their prescriptions can be sent electronically using EPS. See also: Nomination Core Principles [...]

Published on: 16th July 2013 | Updated on: 18th October 2023

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Enhancing EPS or preparing for it

EPS enhancement and preparation info is set out on this webpage. Click on a heading or link to ‘show’ or read more or return to EPS home for more on EPS. To get the most out of EPS, refer to the EPS [...]

Published on: 16th July 2013 | Updated on: 7th April 2022

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Sorting your prescriptions prior to submission

This section contains guidance for pharmacy contractors in England on submitting prescriptions to NHS Prescription Services. Welsh contractors should refer to information on the Health Solutions Wales (HSW) website. Pharmacy teams are able to download our Prescription Submission Factsheet for more information. How [...]

Published on: 15th July 2013 | Updated on: 13th July 2022

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Distance selling pharmacies

The National Health Service (Pharmaceutical and Local Pharmaceutical Services) Regulations 2013 detail a number of conditions for distance selling pharmacies (DSPs) in addition to the regulations governing all pharmacies. As compliance with the conditions is a pre-requisite for all DSPs [...]

Published on: 10th July 2013 | Updated on: 28th June 2022

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Stoma Appliance Customisation (SAC)

Stoma Appliance Customisation (SAC) is the third Advanced Service to be introduced into the English Community Pharmacy Contractual Framework (CPCF). The service involves the customisation of a quantity of more than one stoma appliance, based on the patient’s measurements or a template. [...]

Published on: 10th July 2013 | Updated on: 25th August 2023

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Appliance Use Review (AUR)

Appliance Use Review (AUR) was the second Advanced Service to be introduced into the NHS Community Pharmacy Contractual Framework (CPCF). AURs can be carried out by a pharmacist or a specialist nurse in the pharmacy or at the patient’s home. [...]

Published on: 10th July 2013 | Updated on: 23rd August 2023

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Fees and allowances

Pharmacy contractors can claim various fees for dispensing certain products, some are automatically applied and some requirement endorsement. The tables below show which fees a pharmacy contractor can claim for and what or if the endorsement requirements are. Professional Fees [...]

Published on: 10th July 2013 | Updated on: 7th April 2022

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Contract monitoring

NHS England regional teams have responsibility for monitoring the provision of Essential and Advanced services. Arrangements for monitoring locally commissioned services may be set out in local contracts or Service Level Agreements. NHS England’s regional teams use the Community Pharmacy [...]

Published on: 9th July 2013 | Updated on: 5th December 2023

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Monthly payments

Further Resources Reconciling payments page Information Services Portal (ISP) by the NHSBSA Getting Px Reports factsheet Factsheet: Using Your Schedule of Payments to Monitor Performance Factsheet:  Claiming for EPS prescriptions on time Community Pharmacy England Briefing 010/20: Community Pharmacy Funding [...]

Published on: 5th July 2013 | Updated on: 5th February 2024

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Dispensing Controlled Drugs

This page contains detailed information on dispensing Controlled Drugs (CDs), including regulations, instalment dispensing, methadone dispensing and reimbursement arrangements. This section contains information including regulations for Controlled Drugs (CDs), prescription validity, length of treatment, owings and private prescriptions for Schedule [...]

Published on: 5th July 2013 | Updated on: 18th April 2024