Services Database Care at the Chemist (Knowsley Area)
Service ID
506491
Description
Aims and objectives of service
3.1.1 To improve access and choice for people with minor ailments by:
- Promoting self-care through the pharmacy, including provision of advice and, where appropriate, medicines and/or appliances without the need to visit the GP Practice
- Operating a referral system from local medical practices or other primary care provider
- Supplying appropriate medicines and devices (dressings etc.) at NHS expense.
3.1.2 To improve primary care capacity by reducing medical practice workload related to minor ailments.
Patients are under no obligation to use the service if they prefer to consult a GP or other suitable health professional.
- Service Description
3.2.1 The pharmacy will provide advice and support to people on the management of minor ailments from the agreed formulary, including where necessary, the supply of medicines for the treatment of the minor ailment, for those people who would have otherwise gone to their GP for a prescription.
3.2.2 Where appropriate the pharmacy may sell OTC medicines to the person to help manage the minor ailment, as described in the Community Pharmacy Contractual Framework, Essential Service- Support for Self Care.
3.2.3 The pharmacy will operate a triage system, including referral to other health and social care professionals, where appropriate.
3.3 Access
3.3.1 This service is available to patients registered with GP practices in Knowsley. Patients need to provide suitable identification to be accepted onto the scheme. Patients registered with a St Helens, Halton or Liverpool GP may also be treated under the scheme. This cross-border arrangement only applies to these Place areas
Location of service
Halton, St Helens & Knowsley LPC
Commissioner
ICB
Method of commissioning
Source of funding
Service type
Minor ailment service
Other organisations involved
Dates
Start date:
End date:
Status
Ongoing
Training
- Pharmacist Training and Development
4.4.1 The Provider has a duty to ensure that pharmacists and staff, including locum pharmacists, involved in the provision of the service have relevant knowledge to provide this service.
4.4.2 The Provider has a duty to ensure that pharmacists and staff involved in the provision of the Service are aware of and operate within this specification.
4.4.3 Participating pharmacists will be expected to have completed the appropriate training and update this training when changes to the service are made.
4.4.4 Participating pharmacists will be required to take part in regular CPD and act on updates and information provided by NHS Cheshire and Merseyside ICB St Helens Place.
