Provide feedback on national pharmacy services
Published on: 24th February 2025 | Updated on: 24th February 2025
At Community Pharmacy England, we are always keen to hear from pharmacy owners and their teams about how the provision of national pharmacy services is going, be that niggles with the way services are commissioned, a success story you want to share or something else.
Please complete the form below to share a success story where you have helped achieve a good outcome for a patient following a consultation for a national pharmacy service or to provide feedback on one of the services.
If you have a question about one of the national pharmacy services which is not answered by the national services pages on this website, please email services.team@cpe.org.uk.
A note about IT issues
If you have general feedback about IT related to a national service, please let us know via the form below. If however, you have a technical issue or feedback on the design of a specific IT system, that needs to be raised with the relevant IT system supplier (contact details at cpe.org.uk/sscontact).
Issues related to the NHSBSA’s Manage Your Service (MYS) portal should be reported to nhsbsa.mys@nhs.net.
Our guidance on the IT escalation process – see the Reporting IT issues page – explains what to do if the system supplier is not able to help you.
For more information on this topic please email comms.team@cpe.org.uk
