Services Database Community Pharmacy Walk-in Consultation Service

Service ID



Aims and objectives of service
To make an additional 11,000 high quality, face to face appointments, with a registered pharmacist available to members of the public who are resident in West Yorkshire. These consultations will take place in the professional environment of a private pharmacy consultation room. In light of the recent guidance on improving access to Primary Care, it is recognised that CPCS is a core service offering, which supports general practice in reducing the pressure from minor illness and conditions, which in turn increases the opportunity for GP clinicians to treat and care for higher acuity and urgent conditions. The uptake of CPCS by GP practices has margin for improvement across the ICS area to date.
In addition to the national CPCS model community pharmacies will also be enabled to offer a limited number of CPCS-style face to face consultations (in the pharmacy private consultation room) into which patients may
self-refer. (Self-referral does not require patient interaction with the GP practice or 111 and subsequent demand on this finite resource.)

Location of service

West Yorkshire LPC


Other: ICB

Method of commissioning

Source of funding

Service type

Extended Care Services

Other organisations involved


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