Services Database Emergency Supply of Prescription-Only Medicines (Bath and North East Somerset (BANES) Area)

Service ID



The aim of this service is to improve access for patients to prescription-only medicines (POMs) when an emergency supply is required and their GP practice is closed, ensuring prompt access and continuity of supply.

This is an open access scheme and will be made available to all patients presenting for emergency supply as long as they meet the  requirements set out in Emergency Supply legislation.

Patients that present directly to the pharmacy should be offered a standard private emergency supply.

If the patient presents directly to the pharmacy, and an emergency supply is lawful and clinically appropriate, but the patient is unable to pay a private charge pharmacy staff can offer an emergency supply as part of this service.

Pharmacy staff may receive telephone calls from patients, GP OOH staff or NHS 111 staff referring patients who are requesting an emergency supply; this call should be handled by the pharmacist who should either agree to accept the referral or explain to the caller why this is not lawful, or clinically appropriate (e.g. in the case of controlled drugs/patient from out of area).

Location of service

Avon LPC


Clinical Commissioning Group (CCG)

Method of commissioning

Source of funding

Clinical Commissioning Group (CCG)

Service type

Emergency supply NHS service

Other organisations involved


Start date: 01/02/2015
End date:




Not known.


This service is available in the Bath and North East Somerset (BANES) area only.