Services Database Funded Emergency Supply Service (Waveney Area)

Service ID



The purpose of the Community Pharmacy Emergency Supply Service is to ensure that patients can access an urgent supply of their regular prescription medicines where they are unable to obtain a prescription before they need to take their next dose. The service may be needed because the patient has run out of a medicine, or because they have lost or damaged their medicines, or because they have left home without them. The aim of this service is to relieve pressure on urgent and emergency care services, so it is important all Pharmacists, including locums, are aware of this facility and use it wisely to prevent unnecessary calls to 111 and other OOH services. In an emergency, a pharmacist can supply prescription only medicines (POMs) to a patient (who has previously been prescribed the requested POM) without a prescription at the request of the patient. This transaction is governed by the Regulation 225 of the Human Medicines Regulations 2012.

This local service allows Pharmacists in Norfolk & Waveney to make this supply directly, without referral from 111, at NHS expense where the pharmacist deems that the patient has immediate need for the medicine. This service does not extend existing or infer new powers of supply: that is to say if you could not make the supply under the regulations you cannot make the supply under this service.

Location of service

Suffolk LPC


Local Authority (LA)

Method of commissioning

Source of funding

Service type

Emergency supply NHS service

Other organisations involved


Start date:
End date: