Services Database Lateral Flow Testing in Community Pharmacy (Stock-on-Trent & Staffordshire)

Service ID



The service 
Stoke-on-Trent residents will go onto the CHS website, choose a participating pharmacy of their choice and book an appointment. The pharmacy will get an email with patient details and will also see these details on their own calendar through a system called Schedulista (
The participant will attend their appointment and be shown, by a trained pharmacy staff member, how to conduct the test. The participant will take
the test themselves with the pharmacy staff member observing. Once the test has been completed the participant may leave the pharmacy. Results will be shown on the test after 20-30 minutes. Pharmacy staff will scan the barcode of the test on to the Government site (see section 9) along with results of the test - positive, negative or void. Pharmacy staff do not need to inform participants of their results, this will be
done through the national Test and Treat system. Pharmacy staff will also enter the participant’s details and test results onto Pharmoutcomes in a timely manner and on the same day of the completed test. By signing this Agreement the provider consents for their participation in the service to be shared with other providers e.g. Stoke-on-Trent Council, CHS, and other pharmacies to ensure maximum publicity within the geography.

Location of service

North Staffordshire & Stoke-on-Trent LPC


Method of commissioning

Local Authority contract

Source of funding

Service type

Lateral flow testing

Other organisations involved


Start date:
End date:




Pharmacy staff carrying out this service must access training. The link below is to the training video recommended by PHE for this test with accreditation questions provided. All those to be involved in the test process must first undertake the training and pass the accreditation process. Clinical support is available through this process and thereafter for all trained testers.
Access token: 3wkcVi4UTX
Pharmacy staff should also watch the COVID-19: Donning and doffing of Personal Protective Equipment in Health and Social Care Settings video
Pharmacy staff will be provided with face-to-face practical training in the pharmacy.