Services Database Minor Ailments Service (Enfield Area)

The pharmacy will provide advice and support to people on the management of minor ailments, including where necessary, the supply of medicines for the treatment of the minor ailment, for those people who would have otherwise gone to their GP for a prescription.

Where appropriate the pharmacy may sell “over the counter” (OTC) medicines to the person to help manage the minor ailment as described in Essential Service 6 (Support for self Care).

The pharmacy will operate a triage system, including referral to other health and social care professionals, where appropriate.

Pharmacists wishing to participate in the minor ailments enhanced service will be required to provide evidence of completion of the CPPE pack ‘Responding to Minor Ailments’ 2012 prior to service commencement.

Pharmacists will also be expected to attend a training/briefing session as deemed appropriate by the Commissioner prior to service commencement.