Services Database Provision of Emergency Hormonal Contraception Service via a Patient Group Direction in Pharmacy

Service ID



Pharmacists will supply levonorgestrel Emergency Hormonal Contraception (EHC) or ellaOne when appropriate to clients, in line with the requirements of the locally agreed Patient Group Direction (PGD). The PGD will specify the age range of clients that are eligible for the service.

Clients over 25 may be supplied with the pharmacy medicine product under the PGD on production of a valid NHS tax credit exemption certificate or a valid HC2 certificate (full help with health costs) or proof of receipt of one of the following benefits: Income Support, Income-based Jobseeker’s Allowance, Income-related Employment and Support Allowance, Universal Credit. Clients over 25 who do not meet these criteria should be invited to purchase the pharmacy medicine product.

Location of service

Surrey LPC


Local Authority (LA)

Method of commissioning

Local Authority contract

Source of funding

Local Authority (LA)

Service type

Emergency hormonal contraception

Other organisations involved


Start date:
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The pharmacy contractor has a duty to ensure that pharmacists and staff involved in the provision of the service have relevant knowledge and are appropriately trained in the operation of the service, including sensitive, client centred communication skills. This may be facilitated by the provision of local training by The Council or via Centre for Pharmacy Postgraduate Education (CPPE).