Services Database Treatment of Simple UTI in females aged 16 years up to 65 years

Service ID



The service aims to provide any eligible patient, females from 16 years up to 65 years of age, access to medication for the treatment of simple urinary tract infection (UTI) via Community Pharmacy. The service will be provided through Community Pharmacies contracted to PSNE as the lead provider commissioned by NG CCG on behalf of NENC Integrated Care System/Board (ICB).

Location of service

Cumbria LPC


Local Authority (LA)

Method of commissioning

Source of funding

Service type

Minor ailment service

Other organisations involved


Start date:
End date:




  • If a pharmacy provider agrees to provide this service, they must ensure that all the staff working in the pharmacy (including locums) are aware that they will be participating and how to participate.
  • A pharmacist representative from the pharmacy must attend training and cascade to the other staff (including locums) within the pharmacy. This training is available online via PSNE ( The training introduces the clinical content of the PGDs and covers Shared Decision Making and Antimicrobial Stewardship.
  • All pharmacies and pharmacists delivering the service (including locums) are required to complete the Declaration of Competence (DoC) on PharmOutcomes. The DoC will require pharmacists to complete defined learning:
    • e-learning on Consultation skills from CPPE
    • e-learning on Sepsis from CPPE
    • e-learning on Safeguarding Level 2 from CPPE
    • e-learning on Antimicrobial Stewardship
  • Pharmacists must ensure they are up to date with relevant issues and clinical skills relating to the PGD and should be aware of any change to the recommendations for the medicines listed. It is the responsibility of the individual to keep up to date with Continued Professional Development (CPD). Patient group directions do not remove inherent professional
    obligations or accountability. It is the responsibility of each professional to practice only within the bounds of their own competence and professional code of conduct.