Get involved with IT
Published on: 26th January 2017 | Updated on: 13th February 2026
Community Pharmacy England works with the other national pharmacy bodies and NHS bodies to support pharmacy contractors to make the best use of current and future pharmacy technologies to maximise patient benefit. Contractors and their teams that want to help improve community pharmacy IT can engage in the following ways:
Events which will include a focus on healthcare IT are listed further below. Community Pharmacy IT Group meets for its main meetings each quarter and papers and information is at the Community Pharmacy IT Group webpage.
Upcoming and recent events – general
- March 24th-25th, 2026: Rewired, Birmingham (face-to-face)
- May 8th-9th, 2026: Clinical Pharmacy Congress, London
- June 3rd, 2026: Community Pharmacy IT Group: Main meeting (virtual)
- September 23rd, 2026: Community Pharmacy IT Group: Main meeting (virtual)
- October 29th-30th, 2026: Healthcare Efficiency Through Technology (HETT) / UK Health Show (face-to-face)
- October 14th, 2026: Primary Care Conference, (face-to-face)
- October 11th-12th, 2026: Pharmacy Show including the technology hub (face-to-face)
Cybersecuricurity webinars
NHS England have teamed up with the City of London Police’s Cyber Griffin team to deliver a series of cybersecurity webinars for primary care organisations:
- General Practice
- Pharmacy
- Dentistry
- Optometry
Aims:
- Share real-world intelligence on current cyber threats
- Offer simple, effective steps to protect organisations
- Help colleagues spot and respond to suspicious activity before it becomes a breach
- Discuss how to address cyber actions on the Data Security and Protection Toolkit (DSPT)
Dates and registration:
- Cyber Baseline Part A: 19th March 2-3.30pm
- Cyber Baseline Part B: 14th April 2-3.30pm.
(One-off and annual events are highlighted gold. Also see: Digitalhealth.net webinars/events), FutureNHS events (promoted to FutureNHS members), Kings Fund events and NHS Digital events, NHS Transformation Directorate events.
Previous events include
- May 12th-13th, 2021: Clinical Pharmacy Congress, London
- September 21st, 2022 10am-12.50: Community Pharmacy IT Group, (virtual quarterly meeting)
- September 29th, 2022 12.00pm-1.00pm: Digital technologies and interoperability: enabling the future of integrated care (virtual)
- October 11th, 2022 9.30am-5.00pm: Digital health and care congress 2022 (face-to-face)
- October 11th, 2022 9.30am-10.15am: Community Pharmacy IT Group: Drug Tariff IT event (special meeting)
- October 12th, 2022 9.30am-10.15am: Community Pharmacy IT Group: dm+d medicine code changes event (special meeting)
- October 12th, 2022 10.30am-11.15am: Community Pharmacy IT Group: Vaccines, National Booking Service and appointments (special meeting)
- October 16th-17th, 2022 9.30am-5.00pm: Pharmacy Show, including the technology hub (face-to-face)
- October 27th, 2022 11am-11.45am: Community Pharmacy IT Group: Booking and Referral Standards (BaRS) (special meeting)
- November 7th, 2022 noon-12.55pm: Community Pharmacy IT Group: Introduction to the Pharmacy Contraception Service (special meeting)
- December 8th, 2022 9.30am-11am: Connecting with & benefitting from patient records webinar (for IT group and LPCs), hosted by CP ITG/NHSTD
- February 1st, 2023, Digital Primary Care Conference
- February 2nd,2023: Pharmacy introduction to the National Care Records Service
- February 7th, 2023: Introduction to the National Care Records Service
- March 13th, 2023 10am-12.45: Community Pharmacy IT Group, (virtual quarterly meeting)
- March 14th-15th, 2023: Rewired, (face-to-face)
- June 7th, 2023 10am-12.40: Community Pharmacy IT Group, (virtual quarterly meeting)
- June 12th-16th, 2023, London Tech Week
- July 17th, 2023: Community Pharmacy IT Group: NHS Profile Manager updates including flu vaccine booking link field
- July 24th, 2023: Community Pharmacy IT Group: EPS trackability and NHS App workshop
- August 30th, 2023 12.20-13.30: ICB Digital Design Principles and Interoperability (webinar)
- September 20th, 2023 10am-12.45: Community Pharmacy IT Group: IT for the Primary Care Recovery Plan (virtual)
- October 11th-12th, 2023: Digital health and care congress 2023 (face-to-face)
- November 8th, 2023: Community Pharmacy IT Group: Main meeting (virtual)
- November 15th, 2023: Community Pharmacy IT Group: Sub-group meeting (virtual)
- December 12th, 2023: NHS Genomics Healthcare Summit, London (face-to-face)
- April 24th-25th, 2024: Digital Healthcare Show, (face-to-face)
- May 9th-10th, 2025: Clinical Pharmacy Congress, London
- June 4th, 2025: Community Pharmacy IT Group: Main meeting (virtual)
- September 17th, 2025: Community Pharmacy IT Group: Main meeting (virtual)
- October 1st, 2025: Primary Care Conference, (face-to-face)
- October 7th-8th, 2025: Healthcare Efficiency Through Technology (HETT) / UK Health Show (face-to-face)
- October 12th-13th, 2025: Pharmacy Show including the technology hub (face-to-face)
To have an event added here or for a list of past events, please contact it@cpe.org.uk.
Feedback / take part
- If you are a pharmacy contractor who would like to test new pharmacy IT developments then please enter your details onto our IT feedback form.
- Join Community Pharmacy Digital email Group (CPDG). The email discussion forum is a place for pharmacy staff, and Local Pharmaceutical Committee (LPC) members to share ideas about digital pharmacy matters using an email address. CPDG also helps to inform Community Pharmacy IT Group’s (CP ITG’s) work.
- Use the IT feedback form. to volunteer for future pilot opportunities.
Surveys
Look-out for other IT survey opportunities including those highlighted for those pharmacy team members that join Community Pharmacy Digital email Group (CPDG) or for those that are signed up to the Community Pharmacy England newsletter.
Consultations
- NHS IT consulations hub (various deadlines)
Consider use of social media to discuss community pharmacy IT matters. Community Pharmacy England has a Guide to pharmacy social media use.
Learn more about pharmacy IT by viewing our information on pharmacy IT policies and structures, considering further digital training and exploring our IT hub page.
NHS Digital are exploring launching a new service that could do away with the need for face-to-face identity checks for anyone needing a new smartcard. The new service could go one step beyond the existing Covid workaround [linked to COVID specific legislation] that involves a video call (e.g. MS Teams). Whilst that may be more convenient and greener than the original process
The new system is hoped to maintain a high authentication level and have the added benefit of enabling staff to register themselves wherever and whenever is most convenient for them.
The new service may essentially involve two steps:
- Being sent a secure link to a webpage where basic details can be input; and
- Being sent a link to an app that could allow you to show documents and be photographed.
These represent the same document checks as the current standard service.
Applying using this new method could run in parallel with the existing registration service, since not everyone has a smartphone or is comfortable using one.
The new service would not be restricted to pharmacy, it would run out across the entire NHS. Given that anyone requiring access to patient records will have to go through this process there are huge savings to be made from streamlining it.
NHS Digital are performing discovery work and want to know of pharmacy team feedback.
Please contact it@cpe.org.uk if you can take part. You’ll be able to take part with a shot phone interview which will help to ensure NHS Digital are taking into account extra community pharmacy user input.
The discovery team would be interested to speak with a mixture of pharmacy team members including locums, regular staff and head office staff.
NHS Digital and Community Pharmacy England is inviting community pharmacy contractors to take part in research trialling the new NHSmail Virtual Visits appointment booking and remote consultation platform.
Pharmacy teams taking part in the pilot, will be able to use the Virtual Visits tool to experiment with booking and carrying out face to face and/or virtual patient consultations. The tool works in conjunction with NHSmail Microsoft Teams and the Microsoft Booking platform.
Prerequisites for community pharmacy team members taking part in the pilot are:
- an active personal NHSmail account;
- access to the pharmacy’s shared NHSmail inbox;
- Microsoft Teams installed on a computer or tablet;
- a computer or device with a webcam.
This research will help support the development of this tool, ensuring that it is as easy to use as possible for pharmacy teams. If you would like to get involved with this research, we recommend that you register your interest as soon as possible.
Please complete this short web form to register interest to pilot and use Virtual Visits. Your information will be shared with the project team so that you can be contacted if you are selected.
If you want to learn more before registering your interest, please email it@cpe.org.uk with ‘Virtual Visits pilot’ in the email subject title.
Read more: NHSmail and Pharmacy video conferencing.
Return to the Pharmacy IT hub; CPDG or IT a-z index
For more information on this topic please email it@cpe.org.uk









