Community Pharmacy Assurance Framework (CPAF) screening questionnaire 2024/25

Community pharmacy owners are reminded that they have until Wednesday 31st July 2024 to complete the 2024/25 Community Pharmacy Assurance Framework (CPAF) screening questionnaire.  

As a result of NHS regulations introduced at the end of 2020, completion of CPAF is now a requirement of the Terms of Service. Therefore, pharmacy owners must complete the screening questionnaire and, if required, the full CPAF questionnaire. 

Community Pharmacy England recommends that pharmacy owners complete the questionnaire in good time before the deadline. It should only take approximately 10-20 minutes to complete.  

The short screening questionnaire consists of 10 questions. Pharmacy owners who use the NHS Business Services Authority (NHSBSA) Manage Your Service (MYS) portal will be required to complete the questionnaire on the portal. Those who are not yet signed up to MYS will be able to complete the questionnaire online.

The questions are available on the NHSBSA website.

Once the screening questionnaires have been completed, NHS England will then select a small number of pharmacies for a monitoring visit and/or to complete the full CPAF questionnaire.

Community pharmacies should receive information and instructions on how to complete the screening questionnaire either via email from the NHSBSA or from their own Head Office. Pharmacy owners are advised to contact NHSBSA by emailing  if they have not received details of the questionnaire, or if they have any problems or queries completing the questionnaire.

Discover how we are working to improve the outlook for community pharmacy at an event near you.

Click Here