Pharmacy Advice Audit: Starting soon


Pharmacy owners and their teams can now access guidance about the upcoming national Pharmacy Advice Audit, including full details of how to take part between 3rd and 28th June 2024.

As announced earlier this month, Community Pharmacy England’s audit will help demonstrate how pharmacies are supporting their communities every day and assist in gathering critical evidence for use in our funding discussions with Government and the NHS. Your data will help us make the case for increased funding for the sector – and capture healthcare advisory work not being covered by Pharmacy First.

From Monday 3rd June, pharmacies are asked to select just one day over a two-week period and record data about patients seeking informal advice (outside of the Pharmacy First service). The audit has been designed to be as straightforward as possible, with full instructions on how to take part outlined in the guidance below.

The huge number of pharmacies taking part in previous audits conducted during the COVID-19 pandemic provided compelling evidence for use in Community Pharmacy England’s negotiations with Government and the NHS, and the results were also critical in helping to persuade MPs to support our case for COVID-19 costs and a funded walk-in pharmacy advice service, which became Pharmacy First.

We hope to receive data from as many pharmacy teams as possible to build a strong evidence base, and would be hugely grateful to anyone who is able to take part.

Guidance and recording template

Team Guide
This sets out the criteria for inclusion, what needs to be recorded and how to reflect on your pharmacy’s results.

Audit Template
This provides a simple way to record the required data, making things smoother for data entry onto PharmOutcomes.

Further information and resources can be found at:

Support the call for more funding by recording information about the informal advice you provide to patients over just one day.

Click Here